Maria Escoboza Bray
BELL
Summary
As customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Assistant Manager
Mister Car Wash
10.2021 - Current
- Supervised daily operations, ensuring efficient workflow and high service standards.
- Trained and mentored staff on customer service protocols and sales techniques.
- Analyzed performance metrics to identify areas for improvement in team productivity.
- Processed customer transactions accurately using point-of-sale systems.
- Resolved customer inquiries and complaints efficiently to enhance satisfaction.
- Maintained organized cash registers and ensured compliance with cash handling procedures.
- Organized and detail-oriented with a strong work ethic.
Education
Associate of Arts - Finance
East Los Angeles College
Monterey Park, CA06-2026
Skills
- Money handling
- Microsoft Office
- Decision-making
- Filing & Document organization
- Data Entry
- Google Workspace
Certification
-Customer Service Certification
-Point-of-Sale (POS) Training Certificate
Languages
Spanish
Timeline
Assistant Manager
Mister Car Wash
10.2021 - Current
Associate of Arts - Finance
East Los Angeles College