Maria Custureri
Brampton,ON
Summary
Dynamic and results-driven professional with extensive experience at Hudson Bay as a Counter Manager for Nars Cosmetics. Proven expertise in customer service and product knowledge, enhancing sales through engaging demonstrations and personalized experiences. Skilled in inventory management and event planning, fostering strong client relationships that drive brand loyalty and repeat business.
Overview
2026
2026
years of professional experience
Work History
Waitress Bartender
CC S
- Delivered exceptional customer service in fast-paced environment, ensuring guest satisfaction and loyalty.
- Resolved customer complaints swiftly, maintaining positive relationships and fostering repeat business.
- Conducted regular cleaning and maintenance of dining area to uphold hygiene standards and ambiance.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
Counter Manager Nars Cosmetics
Hudsons Bay Square One
Mississauga, ON
02.2009 - 06.2025
- Supported inventory management through accurate tracking and reporting systems.
- Developed strong relationships with clients, resulting in repeat business and referrals.
- Organized sale events and created eye-catching product displays to attract customers to Type counter.
- Achieved sales goals through effective communication and demonstration of products.
- Resolved customer complaints professionally, ensuring a positive outcome for all parties involved.
- Defined clear targets and objectives and communicated to other team members.
Bartender, Waitress, Hostess
Muddy Duck Restaurant
Mississauga
01.2021 - 06.2023
- Managed bar operations, ensuring compliance with health and safety regulations.
- Fostered relationships with regular customers, enhancing loyalty and repeat business.
- Oversaw daily cash handling procedures, ensuring accuracy in transactions and reconciliation.
- Served high customer volumes during special events, nights, and weekends.
- Kept bar presentable and well-stocked to meet customer needs.
Education
Legal Administrative Assistant - 4 Four Modules Completed
Toronto School of Business
Brampton12 -
Turner Fenton Secondary School
Brampton, ON06.1997
Skills
- Inventory counting
- Product knowledge
- Goal setting
- Stock replenishment
Certified makeup artist
- POS systems
- Customer consultations
- Event planning
- Teamwork
- Customer service
Languages
English
Professional Working
Timeline
Bartender, Waitress, Hostess
Muddy Duck Restaurant
01.2021 - 06.2023
Counter Manager Nars Cosmetics
Hudsons Bay Square One
02.2009 - 06.2025
Waitress Bartender
CC S
Legal Administrative Assistant - 4 Four Modules Completed
Toronto School of Business
12 -
Turner Fenton Secondary School