ALICE MCRAE
London,United Kingdom
Summary
Hardworking waitress with vast work experience at busy restaurants Goes the extra mile to accommodate requests and increase customer satisfaction
Overview
8
8
years of professional experience
Work History
Waitress Bartender
Pizza 081 Shoreditch
London, UK
09.2025 - 06.2026
- Contributed to a small family-run team in Central London as front of house/bartender.
- Provided excellent customer service in a fast-paced restaurant environment.
- Handled cash transactions and managed point-of-sale system effectively.
- Received a future job offer from the restaurant to return when available.
Hostess
Original Joe's
Nanaimo, Canada
05.2025 - 08.2025
- Hosted guests in a high-traffic restaurant in Canada, enhancing their experiences and comparing UK and Canadian service industry practices.
- Welcomed guests with a friendly demeanor and took reservations efficiently.
- Managed seating arrangements to optimize guest flow and dining experience.
- Provided menus and explained daily specials to enhance customer choices.
Waitress/Supervisor
Caraways Cafe
Wadebridge, Cornwall
01.2019 - 03.2025
- Assisted in managing cafe duties, successfully running the floor during peak hours.
- Trained as a barista, proficient in preparing all beverages and dishes.
- Oversaw kitchen staff and front-of-house team ensuring efficient service
- Promoted to assistant supervisor, guiding and instructing staff on best practices.
Waitress Bartender
Craftworks Street Kitchen
Wadebridge, Cornwall
05.2018 - 03.2025
- Worked full-time at Caraways Café while securing evening shifts at Craftworks.
- Enhanced bartending and waitressing skills during evening shifts.
- Thrived in a luxury holiday home park, contributing to a relaxed
Catering Assistant
Last Supper Private Catering
London, UK
01.2024 - 02.2025
- Secured a position at a leading London catering company on the first interview
- Collaborated with Rolex, Harrods and high-profile celebrities to deliver exclusive catering services, including dinner and canape's.
- Took on luxury service challenges to enhance professional skills and gain new experiences.
- Supported daily operations at a leading London catering company, contributing to seamless event execution.
Barista/Server
Bread and Butter
Haggerston, London
10.2023 - 01.2024
- Working 3-4 shifts weekly ensuring coverage during peak periods in Stoke Newington.
- Made relationships with diverse clientele, enhancing customer experience
- Worked as a barista at Bread and Butter across two branches.
Waitress Bartender
Pho Spitalfields
London, UK
05.2022 - 04.2023
- Acquired bartending skills, including cocktail preparation and wine service.
- Showed strong teamwork within the Pho environment, leading to a family atmosphere amongst the team.
- Employed immediately after my first visit to Pho, working 2-3 shifts weekly while studying at university
- Maintained ongoing communication with the team post-employment
Education
Bachelor of Arts - BA Fashion Textile Design
London Metropolitan University
London01-2026
Foundation Degree in Arts - UAL Level 3 Extended Diploma in Art and Design
Callywith College
Cornwall01-2020
GCSES -
Wadebridge Secondary School
CornwallSkills
- Beverage service
- Wine pairings
- Team leadership
- Effective communication
- Communication excellence
- Adaptable work style
Phone
236-628-2640
Timeline
Waitress Bartender
Pizza 081 Shoreditch
09.2025 - 06.2026
Hostess
Original Joe's
05.2025 - 08.2025
Catering Assistant
Last Supper Private Catering
01.2024 - 02.2025
Barista/Server
Bread and Butter
10.2023 - 01.2024
Waitress Bartender
Pho Spitalfields
05.2022 - 04.2023
Waitress/Supervisor
Caraways Cafe
01.2019 - 03.2025
Waitress Bartender
Craftworks Street Kitchen
05.2018 - 03.2025
Bachelor of Arts - BA Fashion Textile Design
London Metropolitan University
Foundation Degree in Arts - UAL Level 3 Extended Diploma in Art and Design
Callywith College
GCSES -
Wadebridge Secondary School