Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Marharyta Hlazatova

Windsor,ON

Summary

Customer-focused retail professional with experience in sales, merchandising, and POS. Passionate about skincare and cosmetics, I enjoy helping people find products that make them feel confident. Known for building strong customer connections and boosting sales, I’m excited to bring my energy and skills to Shoppers Drug Mart.

Overview

3
3
years of professional experience

Work History

Assistant Manager

Bazar
05.2024 - 08.2025
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Supported inventory management and replenishment to ensure optimal stock levels.
  • Worked flexible schedule and extra shifts to meet business needs.

Cashier

European Market
05.2023 - 05.2024
  • Welcomed customers and helped determine their needs.
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Receptionist

WCPR
09.2022 - 03.2023
  • Confirmed appointments, communicated with clients, and updated client records.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Resolved customer problems and complaints.
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
  • Corresponded with clients through email, telephone, or postal mail.

Education

Advanced Diploma - Advertising And Marketing

St. Clair College of Applied Arts And Technology
Windsor
05-2026

Bachelor - English Language And Literature

Taras Shevchenko National University
Poltava, Ukraine
06-2025

Skills

  • Customer relationship management (CRM)
  • Customer service
  • Problem-solving
  • Adaptability and flexibility
  • Punctual and reliable
  • Content creation
  • SEO optimization
  • Digital marketing

Languages

English
Professional Working
Ukrainian
Native or Bilingual
Russian
Native or Bilingual

Timeline

Assistant Manager

Bazar
05.2024 - 08.2025

Cashier

European Market
05.2023 - 05.2024

Receptionist

WCPR
09.2022 - 03.2023

Advanced Diploma - Advertising And Marketing

St. Clair College of Applied Arts And Technology

Bachelor - English Language And Literature

Taras Shevchenko National University

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Marharyta Hlazatova