Summary
Overview
Work History
Education
Skills
Knowledgeskillsabilities
References
Languages
Certification
Timeline
Generic

Margo Weaver

Warrenton,VA

Summary

Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success. Versatile Technical Support Representative skilled at offering clients easy-to-understand guidance and actionable advice. Positively impacts all customer interactions and engineering efforts for supported products.

Overview

30
30
years of professional experience
1
1
Certification

Work History

IT Specialist

Buddies Space
01.2019 - 01.2024
  • Configured hardware, devices, and software to set up work stations for employees.
  • Maintained servers and systems to keep networks fully operational during peak periods.
  • Provided exceptional customer service by promptly addressing problems reported by endusers.
  • Suggested software and hardware modifications to reduce lag time and improve overall speed.
  • Enhanced system efficiency by implementing and maintaining IT infrastructure upgrades.
  • Collaborated closely with other departments to provide tailored technology solutions that addressed their specific needs or challenges.
  • Explained technical information in clear terms to promote better understanding for non-technical users.
  • Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.

Clinical Technician

Haymarket Medical Center
01.2015 - 02.2018
  • Responsible for assisting nurses in everyday care of patients, vital signs, IV initiation/placement and venipuncture, EKG, performing finger stick glucose tests and handling of other lab specimens, urinal catherization and variety of other medical procedures and tasks
  • Also involved in assisting in orienting and training new employees to the floor
  • Also performing secretarial duties and assisting patient and patient families with other areas no involving direct patient care
  • Sent to other units such as Emergency room as well.

Clinical Technician

Fauquier Hospital
08.2008 - 11.2014
  • Responsible for receiving and obtaining vital signs on patients and preparing them to be evaluated by the ER provider, venipuncture, processing and handling of lab specimens, IV therapy initiation/start, ultrasound assisted IV initiation/placement, urinal catheterization, EKG, performing CPR when needed, applying orthopedic splints/casts, performing finger stick lab tests (Glucose), assisting with sterile and non-sterile procedures, lacerations and suture placements and performing suture/staple removals, dressing changes
  • Assisting in orienting and training new employees
  • Active member of hospital wide committees.

Primary Nurse Position

Family Medicine of Clifton and Centreville
05.2000 - 08.2008
  • Served as a lead nurse for a high paced physicians office
  • Communicated with patients, assessed their illnesses and injuries, and carried out orders for patient care as directed by the physician
  • Other duties include lab tech services including phlebotomy and specimen processing, ordering office and medical supplies and equipment, medication and vaccination administration, surgical assisting and supporting consumer activities.

Laboratory Technician and Phlebotomist

Inova Fairfax Hospital
08.1996 - 04.2000
  • Responsible for phlebotomy/venipuncture, processing and distributing specimens, receiving and handling specimens for Microbiology/Serology/Histology, processing Microbiology specimens, inventory and stocking of supplies for Microbiology, assisting physicians and nurse phone calls for collection of in-house specimens, processing specimens for AML.

Sunrise Assisted Living Home

01.1996 - 04.2000
  • Assisted patients with daily activities, phlebotomy, changing dressing and bandages, wound care, maintenance and documentation of patient charts.

Loudoun Hospital Center

01.1994 - 01.1996
  • Focus in customer service, answering phones, providing directions to visitors, transport of patients, setup for procedures, stocking exam rooms and carts, organizing and filing of charts, assisting nurses/physicians with patients and taking phone calls.

Education

Health Science certificate -

Lord Fairfax Community College

College studies -

Northern Virginia Community College, Lord Fairfax Community College and ECPI University

High school diploma -

Herndon High School

Skills

  • IT Troubleshooting
  • IT Documentation
  • Information Security
  • Troubleshooting
  • Application support
  • Technical issue analysis

Knowledgeskillsabilities

  • Lifelong immersion in Persian and American culture and fluent in Farsi and English.
  • Superior proficiency in reading and writing Farsi.
  • Working proficiency in Microsoft applications, internet-based research and social media outlets.
  • Lifelong experience in translating and interpreting between Farsi and English.
  • 16 years medical patient care experience.
  • Medical professional with 6 years of Emergency Room experience.
  • More than 7 years practical experience in Family Practice setting.
  • Prioritization in managing heavy daily patient volume and other tasks including messages between patients and provider, discussing lab results, prescription call in’s to pharmacy, prior authorization paperwork and handling with medical and insurance companies, scheduling of tests and procedures, telephone triage, appointment scheduling, and patient referral.
  • Delivered patient education for quality post hospital care.
  • Training junior medical technicians in variety of skills including I.V. Therapy, spirometry, audiometry, finger stick blood tests and ureter catheterization.
  • Seasoned in personal computing applications to include the MS office suite and a variety of custom records management tools and EMR.
  • Inventory management and ordering clinical supplies.
  • Superior customer service.

References

  • Ashely Jeniec FNP, 703-927-6354
  • Lila Rajabion, Buddies Space 202-701-9710
  • Joy Miller MDS/SRO, 540-219-5703
  • Dr. Julie Overholtzer, 703-263-9600
  • Kim Lee RN, 703-772-0677
  • Karen White (FAA Tracon air traffic controller), 165 Royal Ct, Warrenton, VA, 20186, 815-558-4778

Languages

English
Native or Bilingual
Persian
Native or Bilingual

Certification

  • [Area of expertise] License - [Timeframe]

Timeline

IT Specialist

Buddies Space
01.2019 - 01.2024

Clinical Technician

Haymarket Medical Center
01.2015 - 02.2018

Clinical Technician

Fauquier Hospital
08.2008 - 11.2014

Primary Nurse Position

Family Medicine of Clifton and Centreville
05.2000 - 08.2008

Laboratory Technician and Phlebotomist

Inova Fairfax Hospital
08.1996 - 04.2000

Sunrise Assisted Living Home

01.1996 - 04.2000

Loudoun Hospital Center

01.1994 - 01.1996

Health Science certificate -

Lord Fairfax Community College

College studies -

Northern Virginia Community College, Lord Fairfax Community College and ECPI University

High school diploma -

Herndon High School
Margo Weaver