Margaret Scala
Calimesa,CA
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
48
48
years of professional experience
Work History
Customer Service Representative
Arrowhead Water
Colton, CA
03.1978 - 02.1992
Insurance Inspector
M&S Inspections
Calimesa, California
06.2018 - Current
- Developed standardized inspection protocols to enhance consistency and accuracy across assessments.
- Conducted comprehensive interviews of witnesses and claimants to gather facts and information.
- Delivered exceptional customer service to policyholders by communicating important information and patiently listening to issues.
- Mentored junior inspectors, offering guidance on conducting successful insurance inspections that meet company standards and client expectations.
Education
Some College (No Degree) - General Studies
Pasadena City College
Pasadena, CASkills
- Friendly, positive attitude
- Customer service
- Problem-solving
- Time management
- Dependable and responsible
- Computer skills
- Problem resolution
- Verbal communication
Timeline
Insurance Inspector
M&S Inspections
06.2018 - Current
Customer Service Representative
Arrowhead Water
03.1978 - 02.1992
Some College (No Degree) - General Studies
Pasadena City College
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