Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Margi Patel

Etobicoke

Summary

With three years of administration and patient care experience at William Osler Hospital, the goal is to utilize skills to make a meaningful impact in the community by providing exceptional patient care. Driven by a passion for helping others and committed to delivering high-quality healthcare services. Through previous experience, developed strong organizational and communication skills, allowing for effective management of administrative tasks while ensuring a positive patient experience. Eager to contribute expertise and dedication to a new opportunity where can continue serving patients and making a difference in their lives.

Overview

7
7
years of professional experience

Work History

PHYSICIAN NAVIGATOR

William Osler Health System
01.2024 - Current
  • Company Overview: Brampton Civic and Peel Memorial Emergency Department
  • Keeping track of all the patients the physician has seen, flagging and ensuring timely reassessment of patients
  • Obtaining past medical history, medication lists and old charts for patients
  • Brampton Civic and Peel Memorial Emergency Department

CLERICAL ASSOCIATE

William Osler Health System
09.2022 - Current
  • Company Overview: Etobicoke General Hospital Emergency Department
  • Booking of clinic appointments
  • Order entry, receiving, admitting and discharging of patients
  • Etobicoke General Hospital Emergency Department

SECURITY GUARD

Paladin Security
06.2021 - 01.2024
  • Company Overview: Brampton Civic Hospital Emergency Department
  • Maintaining a visible patrols
  • Assisting with restraining individuals who poses a safety risk to the hospital
  • Brampton Civic Hospital Emergency Department

VIRTUAL VISITATION REPRESENTATIVE

William Osler Health System
05.2022 - 09.2022
  • Arranging and facilitating virtual visits between patients and loved ones in all units including units in Outbreak and COVID -Units
  • Schedule and booking inpatients visits for visitors through MediTech

PATIENT EXPERIENCE CALL CENTER

William Osler Health System
01.2022 - 04.2022
  • Respond to a patient, family and visitor feedback via telephone calls, emails or letters, and in-person promptly with empathy and ensure that patients feel comfortable to share their honest opinions

DENTIST

Akshar Dental plus Clinic
08.2018 - 12.2020
  • Company Overview: (India)
  • Providing exceptional dental care to patients and provided excellent customer support
  • Recruitment, selection, and training of the dental assistants
  • (India)

Education

Medical Terminology -

George Brown
Toronto, ON
07.2022

Healthcare Leadership – Canadian Context -

Sault College
Toronto, ON
04.2022

Bachelor of Dental Surgery -

K.M Shah Dental College and Hospital
01.2018

Skills

  • EMR
  • MediTech
  • MSM
  • MS Office
  • Use of force training
  • Health & Safety Compliance
  • Communication skills
  • Interpersonal skills
  • Presentation skills
  • Typing skills
  • Word processing skills
  • Basic accounting
  • Booking experience
  • Transcription experience

Languages

English
Hindi
Gujarati
Punjabi

Timeline

PHYSICIAN NAVIGATOR

William Osler Health System
01.2024 - Current

CLERICAL ASSOCIATE

William Osler Health System
09.2022 - Current

VIRTUAL VISITATION REPRESENTATIVE

William Osler Health System
05.2022 - 09.2022

PATIENT EXPERIENCE CALL CENTER

William Osler Health System
01.2022 - 04.2022

SECURITY GUARD

Paladin Security
06.2021 - 01.2024

DENTIST

Akshar Dental plus Clinic
08.2018 - 12.2020

Medical Terminology -

George Brown

Healthcare Leadership – Canadian Context -

Sault College

Bachelor of Dental Surgery -

K.M Shah Dental College and Hospital
Margi Patel