Summary
Overview
Work History
Education
Skills
Certification
Languages
Work Availability
Work Preference
Timeline
Generic

Marcus Haughton

Oshawa,Canada

Summary

Student with 4+ years of diverse experience in customer service and team collaboration roles.. Demonstrates strong problem-solving, adaptability, and communication skills, ensuring efficient service and customer satisfaction. Offering a friendly and cooperative attitude, a willingness to learn and grow in a dynamic environment. Brings understanding of the importance of customer service and teamwork, along with the ability to handle tasks efficiently and accurately. Ready to use and develop communication and problem-solving skills.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Crew Member

Cashew and Clive
11.2023 - 03.2024
  • Worked front counter, meal prep, and other areas.
  • Cleaned and maintained all areas of the restaurant to promote a clean image.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from the management team.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
  • Kept drawer balanced by accurately processing cash, credit and debit payments.
  • Secured area at end of the night

Part-Time Crew Member

McDonald's, Whitby
10.2021 - 05.2023
  • Collaborated with team to maintain cleanliness and organization; reduced customer wait times significantly
  • Eager to master new skills and contribute positively to team goals.
  • Boosted customer satisfaction by optimizing order accuracy and speed.
  • Upheld high standards of cleanliness, ensuring a welcoming environment.

Education

High School Diploma -

Father Leo J. Austin
06.2024

Diploma - Music Business

Durham College
Oshawa, ON
06-2028

Skills

  • Customer Service – Resolving inquiries and issues
  • Problem-solving
  • Clear communication
  • Time Management – Meeting deadlines efficiently
  • Teamwork – Collaborating with others
  • Problem-Solving – Finding quick solutions
  • Communication – Clear, effective interactions
  • Sales – Upselling and promoting products
  • Technical Skills – Microsoft Office, Adobe tools
  • Adaptability – Adjusting to new tasks

Certification

  • Food Safety Certificate - 2022-02 - 2027-02
  • First Aid CPR/AED Certification - 2025-02 - 2028-01

Languages

English

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full TimePart Time

Work Location

On-Site

Important To Me

Flexible work hours

Timeline

Crew Member

Cashew and Clive
11.2023 - 03.2024

Part-Time Crew Member

McDonald's, Whitby
10.2021 - 05.2023

High School Diploma -

Father Leo J. Austin

Diploma - Music Business

Durham College
Marcus Haughton