Marco Giancola

• Employee of the month for December 2023 holiday season
• Educated and built relationships with customers to encourage repeat business
• Prepared merchandise for sales floor by pricing or tagging
• Oversaw customer pickups, packaging and order fulfillment
• Organized shelves to maintain store visual appeal, while engaging customers and promoting merchandise
• Handled cash transactions efficiently while adhering to company policies, ensuring accuracy in all financial exchanges
• Managed returns, exchanges and refunds in accordance with store policy

Extracurricular: Member of the BestBuy Blueprint Team which organizes and coordinates charity events and team activities, enhancing team collaboration and community engagement

• Greeted customers at counter to fulfill requests and answer questions.
• Precisely measured, and prepared deli products according to customer requests while minimizing waste.
• Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
• Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
• Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.