Marcie Sinclair

Accomplished Associate Account Manager at RBC, adept in data-driven decision-making and strengthening employee, client relationships. Excelled in enhancing customer satisfaction, leading high-performance teams, and driving business growth. Proven expertise in financial goal counseling and mortgage lending, significantly contributing to client retention and operational excellence. Analytical Account Manager with 35 years of experience. Innovative and forward-thinking worker with creative problem solving and efficient streamlining skills. Qualified Account Manager with background in managing client accounts and fostering strong relationships. Proven ability to support account growth and facilitate effective communication between clients and internal teams. Demonstrated expertise in problem-solving and project management.

Co-Chair, Employee Resource Group (1991) Royal Eagles

As an original and still-serving member of RBC's first Employee resource Group I worked to foster an inclusive workplace aligned with the organization's stated mission and values. Collectively we worked to raise awareness of issues and an understanding of specific needs to create an environment that attracts and retains talent and diversity.

Recognized with distinction for the breadth and depth of relationships established with client communities Accelerated growth in target market. Met or surpassed established goals for service, sales and market share Represented RBC as ambassador and spokesperson at numerous promotional and charitable events throughout service area.