Marcia Green
Scarborough,Canada
Summary
Dynamic clinical research professional with extensive experience at Biopharma Clinical Research, excelling in compliance with regulations and effective patient communication. Proven ability to enhance study engagement and ensure participant safety through meticulous record management and quality assurance practices. Adept at training staff and fostering team collaboration to achieve project goals.
Overview
19
19
years of professional experience
Work History
Screening Technician
Biopharma Clinical Research
09.2021 - Current
- Promoted recruitment and enrollment initiatives to increase study engagement.
- Ensured proper written informed consent from each participant before involvement.
- Performed blood pressure assessments using sphygmomanometers and automated machines.
- Conducted ECGs, monitored vital signs, and distributed meals per protocol requirements.
- Executed research and administrative tasks under the Investigator's direction to support clinical studies.
- Carried out phlebotomy, point-of-care testing, and sample processing according to protocol guidelines.
- Obtained necessary documentation in compliance with protocol specifications.
- Completed source data, clinical report forms, queries, and CTMS accurately and promptly.
Phlebotomist
Dr Freisner’s Family Practice
06.2020 - 09.2021
- Facilitated accurate specimen collection by greeting patients and obtaining required information.
- Explained specimen collection processes, ensuring patients followed necessary testing protocols.
- Conducted phlebotomies, connected/disconnected Holter monitors, and performed ECG tracings efficiently.
- Executed various special test collections, including paternity tests and drug screens, with proper documentation.
- Nurtured client relationships through timely responses to inquiries and follow-up actions.
- Managed data entry of patient demographics and requisition information critical for test processing.
Operation Manager
CML Healthcare
10.2016 - 08.2018
- Ensured adherence to safety standards by overseeing daily operations of patient collection centers.
- Led a team of laboratory technicians and researchers, offering necessary guidance and support.
- Established laboratory policies, procedures, and documentation to streamline operations.
- Coordinated research projects, guaranteeing accuracy and timely completion of tasks.
- Managed laboratory equipment maintenance, facilitating repairs and replacements as needed.
- Monitored compliance with regulatory requirements and enforced quality standards rigorously.
- Conducted regular safety audits and risk assessments to proactively address potential hazards.
- Collaborated with cross-functional teams to integrate laboratory efforts with broader objectives.
Clinical Research Coordinator
Inflamax Research
01.2013 - 03.2016
- Ensure the safety and welfare of study participants
- Conduct the study as per protocol, GCP, and WPs/SOPs including screening study participants based on protocol inclusion/exclusion, scheduling visits, and obtaining study specific assessments e.g. vitals
- Be knowledgeable of study protocol to ensure all study activities are completed correctly
- Perform delegated research and administrative procedures to assist in conducting clinical studies under the direction of the Investigator
- Perform ECGs, vital signs, meal distribution, study participant monitoring, and other tasks as required by protocol/site
- Perform phlebotomy, point of care testing, sample collection, processing & shipping as required by protocol/site
- Obtain all necessary documentation as required by the protocol
- Timely and accurate completion of source, data, CRFs, queries and CTMS
- Collect and report all adverse events and abnormal results to the Investigator, Sponsor, and REB as per protocol and REB requirements
- Report Serious Adverse Events and other expedited safety events within 24 hours to the Investigator, Sponsor, and REB and complete appropriate follow-up as required
Phlebotomy and ECG Technician
Toronto General Hospital
09.2008 - 11.2012
- Explaining procedures to patients
- Comforting patients who might be nervous about needles
- Drawing blood
- Applying bandages after blood is drawn
- Sending blood, urine, or fecal samples to the lab for testing
- Sterilizing equipment and cleaning workspaces
- Updating patient medical records
- Performing ECGs, reviewing strip for abnormalities and alert nurse or physician to abnormalities.
- Monitor patient’s well-being during stress test, alert Cardiologist arrest team if necessary.
- Scans reports and able to identify irregularities in patient cardiac patterns utilizing knowledge of regular and irregular cardiac-function patterns.
Operation Supervisor
Anapharm INC.
07.2006 - 03.2009
- Maintained adherence to GCP standards, WPs/SOPs, company guidelines, and local healthcare privacy regulations.
- Communicated study-related inquiries to Investigators and Research Management effectively.
- Updated applicable staff on study progress and key learnings regularly.
- Established professional connections with participants, physicians, industry representatives, and vendors involved in trial management.
- Supported logistical needs by maintaining lab supplies, documents, and equipment as necessary.
- Offered insights on quarterly recruitment goals while aiding efforts to achieve site and company benchmarks.
- Attended meetings with site personnel, sponsors, and training sessions for a comprehensive understanding of studies.
- Responded promptly through phone and email communications to facilitate collaboration.
Education
Bachelor of Science - Health Sciences
Health Science University of Ghana
West Africa05-1992
Diploma-Laboratory Technician - OSMT Certification
Career Canada College
TorontoDiploma -
Toronto School of Aesthetics
TorontoDiploma -
Academy of Learning College
Toronto, ONSkills
- Record management expertise
- Accurate data entry
- Screening protocols
- Compliance with regulations
- Effective patient communication
- Quality assurance practices
- Training and development for staff
- Detail-oriented approach
- Problem-solving abilities
- Efficient time management
- Team collaboration skills
- Mail merge capabilities
- Proofreading expertise
- Proficiency in Google Docs
- File organization
Affiliations
- Association of Clinical Research Professionals (ACRP) – Canada
- Ontario Society of Medical Technologists
- American Society of Quality-ASQ-Canada
- Practical Knowledge of AED/CPR
Training
- Certified AED/CPR
- GCP/GLP and WHMIS
- Conflict Management
- HACCP
- CGMP
Timeline
Screening Technician
Biopharma Clinical Research
09.2021 - Current
Phlebotomist
Dr Freisner’s Family Practice
06.2020 - 09.2021
Operation Manager
CML Healthcare
10.2016 - 08.2018
Clinical Research Coordinator
Inflamax Research
01.2013 - 03.2016
Phlebotomy and ECG Technician
Toronto General Hospital
09.2008 - 11.2012
Operation Supervisor
Anapharm INC.
07.2006 - 03.2009
Bachelor of Science - Health Sciences
Health Science University of Ghana
Diploma-Laboratory Technician - OSMT Certification
Career Canada College
Diploma -
Toronto School of Aesthetics
Diploma -
Academy of Learning College