MARCHELLE TAMBINGON
Moreno Valley
Summary
Professional with extensive experience in healthcare administration. Expertise in regulatory compliance and team leadership, complemented by a strong background in medical billing and operations management. Prepared to drive improvements in patient care and administrative efficiency.
Overview
17
17
years of professional experience
Work History
Business Office Manager
Journey Hospice Care Inc.
Upland
05.2020 - Current
- Managed daily operations to improve patient care and streamline administrative functions.
- Reviewed admissions and intake paperwork, including EOBs, to facilitate efficient onboarding for families.
- Preparing and ensuring business operations are satisfied and in compliance for DCHS and Accreditation agency for Surveys Readiness.
- Knowledgeable in Medi-Cal, Medicare and other Insurances, NGS Connex, Medi-cal Provider Portal system, diligently checking and reviewing patient's eligibility.
- Ensured business licenses remained compliant with regulatory standards.
- Supervised office staff, ensuring adherence to healthcare regulations.
- Oversaw billing processes, ensuring accurate invoicing and timely reimbursements.
- Trained new employees on administrative procedures and software systems used in hospice care.
- Processed invoices and purchase orders to maintain business operations.
- Maintained employee records, including payroll, vacation time and benefits information. Knowledgeable processing employees paychecks through payroll processing agency.
- Developed and maintained organized filing systems for patient records and documentation.
- Handled confidential company information in accordance with established protocols.
- Responded to incoming phone calls promptly and directed them to the appropriate departments for assistance.
- Reviewed invoices for accuracy to identify cost savings.
- Implemented policies and procedures to ensure compliance with local regulations.
- Managed office budget and ensured accurate financial records were kept.
- Managed and controlled office supply inventory to secure timely ordering or requisition of depleted or low-level stock.
- Supported special projects by conducting research on new software programs and identifying potential cost-saving initiatives.
- Liaised with leadership to oversee and execute financial, budget and contractual matters.
- Utilized office management software and systems for streamlined operations and data management.
- Negotiated contracts and agreements with vendors, suppliers, and service providers to minimize costs.
- Performed human resources functions by conducting new hire orientation, background checks and administering benefits.
- Conducted and planned Bereavement group activities, events, and meetings.
Human Resources Coordinator
Charter Healthcare
Rancho Cucamonga
06.2016 - 05.2020
- Coordinated employee onboarding processes for new hires across multiple departments.
- Assisted with recruiting, interviewing, and hiring of new employees.
- Supported recruitment efforts by screening resumes and scheduling interviews.
- Initialized background checks for potential new hires.
- Facilitated training programs to enhance team skills and knowledge retention.
- Updated employee records in HR database system.
- Responded to internal inquiries regarding HR policies, procedures, payroll.
- Advised managers on disciplinary actions.
- Assisted in compliance audits, preparing necessary documentation and reports.
Medical Records Coordinator
Charter Home Health
West Covina
08.2011 - 04.2016
- Managed daily operations of medical records department for home health services.
- Ensured compliance with healthcare regulations and privacy laws in record-keeping.
- Audited patient charts to ensure accuracy and integrity of medical records data for survey readiness.
- Enforced state and federal legal requirements to safeguard confidentiality and address legal issues related to health information.
- Developed policies to streamline handling of patient information and enhance records management.
- Collected, checked and filed resident charts and personnel records.
Asstistant Rehab Director
Reche Canyon Rehabilitation & Health Care Center
Colton
03.2009 - 06.2011
- Led operational management for a health care facility, ensuring quality patient care.
- Assigned patients to therapy providers, enhancing alignment with treatment goals..
- Oversaw staff training programs, elevating team capabilities and service quality.
- Implemented safety protocols to ensure compliance with health regulations and standards.
- Coordinated interdisciplinary meetings to align on patient treatment plans and goals.
- Recruited, trained, and mentored staff, fostering a skilled and cohesive team.
Education
High School Diploma -
Colton High School
Colton06-2007
Skills
- Regulatory compliance
- Billing oversight
- Patient eligibility verification
- Payroll administration
- Recordkeeping practices
- Office administration
- Team building
- Administrative support
- Multitasking Abilities
- Teamwork and collaboration
- Organization skills
Timeline
Business Office Manager
Journey Hospice Care Inc.
05.2020 - Current
Human Resources Coordinator
Charter Healthcare
06.2016 - 05.2020
Medical Records Coordinator
Charter Home Health
08.2011 - 04.2016
Asstistant Rehab Director
Reche Canyon Rehabilitation & Health Care Center
03.2009 - 06.2011
High School Diploma -
Colton High School