Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Marcelina Gurrola

Chico

Summary

Dynamic professional with extensive experience at Amazon, excelling in order fulfillment and inventory management. Proven track record in quality assurance and safety compliance, enhancing operational efficiency. Strong problem-solving abilities and effective communication skills foster collaboration and drive results in fast-paced environments. Committed to maintaining high standards and achieving customer satisfaction.

Overview

8
8
years of professional experience

Work History

FC Associate

Amazon
Orland
03.2022 - Current
  • Received merchandise into warehouse, processed orders, and relocated products using power industrial truck.
  • Conducted quality inspections on items before shipment to ensure customer satisfaction.
  • Collaborated with team members to enhance order fulfillment efficiency.
  • Cross-trained associates on various departmental tasks to improve versatility.
  • Implemented cleanliness standards for aisles and workstations to boost productivity.
  • Communicated effectively with supervisors regarding workflow issues.
  • Demonstrated problem-solving skills in challenging situations within the warehouse.
  • Worked additional hours during peak periods to meet tight deadlines.

Receive Lead

Burlington
Chico
12.2022 - 10.2023
  • Organized stockroom to ensure efficient retrieval of products.
  • Participated in physical inventories when required by counting parts, supplies, and equipment.
  • Received and inspected incoming merchandise for quality and accuracy.
  • Collaborated with team members to maintain clean and orderly workspaces.
  • Checked packing slips against received items for discrepancies.
  • Assisted in training new employees on receiving procedures and safety protocols.
  • Maintained accurate records of inventory shipments and deliveries.
  • Received and verified incoming shipments for accuracy of items, quantities, and condition.
  • Cleaned and organized work areas, equipment, and storage facilities as needed.
  • Assisted in unloading trucks and stocking shelves with received merchandise.
  • Put merchandise in assigned area, added tags and secured larger pieces as required.
  • Adhered strictly to safety regulations while operating machinery or handling hazardous materials.

Family Advocate

E-Center Head Start Program
Orland
06.2021 - 11.2021
  • Coordinated family engagement activities to foster community involvement.
  • Maintained confidentiality through stringent handling of charts and data.
  • Provided guidance to families navigating early childhood education resources.
  • Collaborated with staff to implement family-centered policies and procedures.
  • Conducted needs assessments to identify family strengths and challenges.
  • Maintained accurate records of family interactions and services provided.
  • Advocated for families' access to health, education, and social services resources.
  • Provided case management services to families in need of assistance.
  • Partnered with families and provided resources to build growth that promoted better self-reliance.
  • Attended trainings and workshops on topics related to family advocacy work.

Family Support Specialist

Parent Infant Programs
Chico
01.2018 - 02.2020
  • Coordinated services with community agencies and resources for family assistance.
  • Participated in weekly staff meetings to discuss caseloads and best practices.
  • Assessed family needs and developed individualized support plans.
  • Conducted home visits to evaluate family dynamics and provide guidance.
  • Maintained accurate records of client interactions and service delivery.
  • Advocated for families to ensure access to necessary resources and services.
  • Demonstrated effective, culturally sensitive engagement with patients, families and partners.
  • Assisted with the development of parenting skills and strategies for families.
  • Developed and implemented individualized service plans for clients.
  • Conferred with clients to discuss personal options and goals

Education

Psychology

Sonoma State University
Rohnert Park, CA
05-2015

Associate of Arts - Social And Behavioral Science

Butte Community College
Oroville
12-2011

Skills

  • Order fulfillment and inventory management
  • Quality assurance and inspection
  • Safety compliance and equipment operation
  • Supply chain logistics
  • Hazardous material handling

Languages

English
Professional
Spanish
Professional

Timeline

Receive Lead

Burlington
12.2022 - 10.2023

FC Associate

Amazon
03.2022 - Current

Family Advocate

E-Center Head Start Program
06.2021 - 11.2021

Family Support Specialist

Parent Infant Programs
01.2018 - 02.2020

Psychology

Sonoma State University

Associate of Arts - Social And Behavioral Science

Butte Community College

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Marcelina Gurrola