MARC LADOUCEUR
Summary
Fifteen years technical experience as a Building Operator for multi-unit residential and commercial complexes. Six years as Operations Supervisor. Certified Building Environmental Systems Operator Class II and I; certified Systems Maintenance Technician with B.O.M.A. Certified as F.M.p, with I.F.M.A. In depth knowledge of Facility Management terminology, general practices and building facilities planning activities in order to manage buildings in a environmentally safe and energy efficient manner (i.e.: Life cycle cost analysis, value engineering, energy efficiency, sustainability and green design, security issues and emergency preparedness)
Overview
31
31
years of professional experience
Work History
Operations Supervisor
C.W.S.- Carleton University
01.2011 - Current
- Plan, prioritize, assign, supervise, review, and participate in the work of staff responsible for facility maintenance.(twelve employees)
- Establish schedules and methods for providing, facility maintenance services, identify resource needs; review needs with appropriate management staff; allocate resources accordingly
- Participate in the development of goals and objectives as well as policies, and procedures; participate in the implementation for changes and improvements to existing standards, policies, and procedures; monitor work activities to ensure compliance with established policies and procedures
- Train and coordinate training in facility maintenance and safety methods, procedures and techniques
Senior Building Operator
Standard Life - Canada Post National Headquarters
08.2004 - 01.2011
- Familiar with all aspects of building operation, Data Centre
- Operate mechanical equipment in a safe, efficient manner at all times
- Maintain compliance with company policies and procedures. Perform responsibilities effectively
- Conduct regular site inspections ensuring that the building equipment meets scheduled and periodic maintenance requirements and contractor service levels are achieved,etc.
Superintendent
Richmond Heights Apartments
08.1998 - 08.2004
- Involved in the day-to-day operation of building systems, electrical and plumbing and overseeing building contractors.
- Maintenance of building (plumbing, electrical, etc.)
- Rental program administration
- Health and safety responsibilities
- Security and Public Relations
Superintendent
Del Property Management
08.1997 - 08.1998
- Maintenance of Building (plumbing, electrical, etc.)
- Health and safety responsibilities
Service Advisor & Mechanic-Apprenticeship
Whelan-Freightliner Trucks
02.1995 - 08.1997
- Assessing labour rates for work invoices
- Consulting with customers
- Acquired knowledge of Truck and Trailer repair
Education
Certified Building Environmental Systems Operator Class II and Class I - Building Theory Fundamentals, Mathematics, Thermodynamics, Mechanics of Materials, Building Systems Technology, Building Electrical Systems, Heating Systems, Air Conditioning Systems, Building Systems Water Treatment
01.2004
B.O.M.A. certified- S.M.T. -
F.M.P. certified with I.F.M.A. - Project Management, Operations and Maintenance, Finance and Business, Leadership and Strategy
Emergency First Aid and C.P.R., W.H.M.I.S., Fall Protection, Genie Lift operation, Supervisor course with Health and Safety Infrastructure Association
Skills
- Fluently bilingual in English and French
- Building operator experience
- Supervisor experience
- Facility Management terminology
- General practices in Facility Management
- Strong computer skills
- Spreadsheet applications
- Financial report preparation
- Budget development
- Cost/benefit analysis
- Operational plans preparation
- Operational reports development
- Action plans development
- Contractor management
- Vendor management
- Health and Safety training
- Interpersonal skills
- Problem solving skills
- Ability to work in a fast paced environment
- Goal-oriented
- Strong work ethics
- Ability to assimilate new concepts
- Time management skills
- Priority management skills
- Building operation management
References
Available upon request
Volunteer Experience
Ottawa Food Bank, Delivering food at various locations
Timeline
Operations Supervisor
C.W.S.- Carleton University
01.2011 - Current
Senior Building Operator
Standard Life - Canada Post National Headquarters
08.2004 - 01.2011
Superintendent
Richmond Heights Apartments
08.1998 - 08.2004
Superintendent
Del Property Management
08.1997 - 08.1998
Service Advisor & Mechanic-Apprenticeship
Whelan-Freightliner Trucks
02.1995 - 08.1997