Summary
Overview
Work History
Education
Skills
Languages
Certification
Interests
Timeline
Generic

Navpreet Navpreet

Saint-Laurent,Canada

Summary

Experienced Operations Supervisor specializing in logistics, team leadership, and process improvement. Proficient in managing cross-functional teams, optimizing workflows, and ensuring SLA compliance. Fluent in English, French, and Hindi, with strong communication and organizational skills. Committed to driving continuous improvement and achieving operational excellence.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Operations Supervisor

REMCO
08.2022 - Current
  • - Serve as primary client liaison, fostering strong and professional relationships.
  • - Ensure accurate and timely billing through in-depth understanding of SLAs.
  • - Oversee production operations in compliance with customer guidelines and quality expectations.
  • - Supervise, train, evaluate, and motivate staff to ensure high performance and productivity.
  • - Strategically reallocate manpower daily in response to changing priorities and resources.
  • - Enforce building security and opening/closing protocols.
  • - Participate in daily planning meetings to manage labor distribution effectively.
  • - Monitor and ensure department KPIs and labor cost targets are met.
  • - Maintain floor presence (60%+), collaborating closely with team leads on productivity.
  • - Coordinate staff training in alignment with customer account needs.
  • - Partner with Sales and Customer Service to deliver optimal client satisfaction.
  • - Manage performance reviews, progressive discipline, and staff development.
  • - Handle housekeeping, building maintenance, and supply management.
  • - Approve timesheets and collaborate with Payroll to ensure timely submissions.
  • - Lead initiatives that enhance teamwork, job satisfaction, and employee retention.

General Labourer

REMCO
03.2021 - 07.2022
  • - Supported warehouse operations including shipping, receiving, and inventory control.
  • - Ensured workplace safety and cleanliness in accordance with company policies.
  • - Assisted in production tasks and provided logistical support to the supervisory team.

Education

High School Diploma / GED - IT Network Security

CDI College
Montréal, QC
01.2022

Skills

  • Logistics operations management
  • Supervisory skills
  • Strategic workforce management
  • Customer service optimization
  • KPI analysis and reporting
  • - Time & Resource Management
  • - Microsoft Office Suite[ EXCEL, BI]
  • - Risk & Inventory Control
  • - Technical Support & Administration
  • - Effective Communication
  • - Bilingual (English, French, Hindi) Intermediate Spanish
  • Team Training
  • Employee development
  • Operations management
  • Performance monitoring
  • Team leadership
  • Safety oversight
  • Client engagement
  • Task delegation

Languages

- English - Fluent
- French - Fluent
- Hindi - Fluent
- Spanish - Intermediate

Certification

Skilled in SAP, ORACLE (WMS), MS OFFICE SUITE

Interests

  • Martial Arts
  • Pilates
  • Strategy Games
  • Gym Workouts
  • Creating digital artwork using software like Photoshop, Illustrator, or Procreate

Timeline

Operations Supervisor

REMCO
08.2022 - Current

General Labourer

REMCO
03.2021 - 07.2022

High School Diploma / GED - IT Network Security

CDI College

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Navpreet Navpreet