Marc-Antoine Millette
Toronto
Summary
Excel in high-pressure environments and maintaining exemplary customer service standards. Skilled in problem-solving and time management, adept at budget management, and enhancing team collaboration. Demonstrated throughout my various working experience adaptability and analytical thinking, ensuring operational excellence and efficiency.
Overview
7
7
years of professional experience
Work History
Assistant Operations Manager
Skyline Luge
05.2020 - 08.2024
- Managed all the operations for the Mont-Tremblant site, reporting weekly to the board based in New Zealand.
- Managed budgets
- Scheduling for all employees and payroll management
- Point of contact for all emergencies
- Worked in a high pressure environment
- Maintained a high level of customer service
Runner/Bussboy
La Forge Resto Bistro
02.2017 - 08.2024
- Served food to the tables
- Maintained high standards in customer service at all times
- Assisted with bussing tables
- Answered customer's questions and assisted with menu selections
- Handled high pressure environments and challenging situations calmly
Sales Associate
Tommy Hilfiger
05.2019 - 03.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Education
Bachelor in Business Administration -
Université De Québec
12.2025
DEC - Social Sciences
Cegep of Mont-Tremblant
05.2020
High School Diploma -
Polyvalente Des Monts
06.2017
Skills
- Problem-Solving
- Time Management
- Decision-Making
- Team Collaboration
- Analytical Thinking
- Adaptability
- Customer service
Languages
Bilingual in English and French
Full Professional
French
Native or Bilingual
Additional Information
- Humanitarian trip to Mexico
- Coach for the community high school Football and Rugby team.
- Coach for the community Cegep Rugby team
- Played high level Football and Rugby
- Regularly volunteer at community events (Sporting events, school events)
- Volunteer at a community elementary school
Timeline
Assistant Operations Manager
Skyline Luge
05.2020 - 08.2024
Sales Associate
Tommy Hilfiger
05.2019 - 03.2021
Runner/Bussboy
La Forge Resto Bistro
02.2017 - 08.2024
DEC - Social Sciences
Cegep of Mont-Tremblant
High School Diploma -
Polyvalente Des Monts
Bachelor in Business Administration -
Université De Québec
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