Valentyn Irzhavskyi
Ajax,Canada
Summary
Experienced Assistant Operation Manager with a strong background in managing fleet and personnel operations. Skilled in effectively coordinating staff and resources to ensure seamless communication. Known for problem-solving abilities and commitment to promptly resolving any issues that arise. Excels in supervising daily operations and organizations, addressing operational issues and concerns quickly. Proven track record in determining customer requirements, work assignments, and schedules for new projects.
Overview
6
6
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work History
Assistant Operations Manager
Concord Trailer Rental & Leasing Ltd.
03.2023 - Current
- Managed daily operations effectively, ensuring timely completion of tasks and accurate reporting of results.
- Improved communication within the team through regular meetings, updates, and open channels of communication.
- Coordinated with General Manager in different operational issues and promotional activities.
- Helped team members maintain business professionalism by coaching each on methods for delivering exceptional service to every customer.
- Established strong relationships with vendors, negotiating favorable contracts for goods and services while maintaining quality standards.
- Oversaw daily operations to ensure compliance with industry standards.
- Streamlined logistics operations to improve delivery times.
- Negotiated with suppliers for better pricing, enhancing budget efficiency.
- Assisted in recruiting, hiring and training of team members.
- Reported issues to higher management with great detail.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
ASSISTANT STORE MANAGER
Design on King
09.2022 - 03.2023
- Performed daily store inventory
- Placed orders through EDI
- Receiving and verification of orders
- Operated the cash register processing cheque, credit card and cash payments
- Maintained customer accounts
- Maintained paint levels within the color dispensers
- Working in Decor Fusion
- Mixed colours in accordance with color codes
- Custom color matched various items
- Performed closing and opening of the till
- Lifted items of up to 70lbs
- Generated aging, sales and order processing reports
- Assessed and satisfied needs of customers
- Worked in Microsoft Office and Decor Fusion
Assistant Operations Manager
Concord Trailer Rental and Leasing Ltd.
09.2020 - 09.2022
- Organized and controlled deliveries of the freight
- Managed daily inventory of the equipment at the premises
- Set up new accounts
- Monitored an up-to-date files of new and existing clients
- Kept logs of active, pending inspection, maintenance, and customer service units
- Troubleshot clients' requests over the phone, or by email
- Dispatched drivers and mechanics
- Coordinated various types of vendors
- Worked in Microsoft Office/ Google Drive: Sheets, Slides, Docs/ Quickbooks
- Created service/ damage rebills and sent them out to clients
- Overlooked operations of general labour staff
- Created and assigned work orders to mechanics
SALES CONSULTANT
Match Marketing
08.2019 - 01.2020
- Created an interest in a product
- Distributed samples
- Maintained an assigned work-station tidy
- Provided detailed description of a product's features
- Established and maintained a friendly and welcoming environment
- Closed sales and restocked products on the shelves
- Reported on daily sales stats to a location manager
- Used CRM and other sales tools to guide overall sales strategy
- Met or exceeded sales objectives through client growth, supporting company revenue goals
- Recommended products to customers, enhancing engagement and brand loyalty
- Remained current on relevant product and industry information to provide up-to-date catalogs and services
DELI CLERK
Coppa's Fresh Market
08.2018 - 07.2019
- Generated an interest in a product, and distributed samples
- Maintaining an assigned work-station tidy
- Provided a detailed description of a product's features upon request
- Established and maintaining a friendly and welcoming environment
- Closed sales and restocked a product on shelves
- Reported on daily sales stats to a location manager
WAITER
TATIANA BANQUET HALL
04.2018 - 05.2018
- Served customer tables
- Ensure customer satisfaction
- Supported other servers, running food and refilling beverages to meet team goals
- Delivered or refilled beverages, checking identification prior to serving alcohol
- Communicated with guests after dining to facilitate split checks or package leftovers for takeout
- Verified guest satisfaction with meals and responded promptly to issues
- Monitored and maintained food and beverage inventory levels
- Greeted patrons at assigned tables and promptly addressed questions and requests
Education
Diploma - Acting For Film And Television
Humber College
330 Birmingham Rd, Etobicoke, ON 09.2018 - 05.2020
HIGH SCHOOL DIPLOMA -
Boryspil High #6
Boryspil, KIEV OBLAST05.2016
Skills
- Logistics Planning
- Customer Service Management
- Assignment Delegation
- Logistics Coordination
- Operational planning
- Operations Management
- Employee Supervision
- Organizational Skills
- Sales Management
- Data Management
- Supplier Monitoring
- Account Management
- Problem-solving
- Adaptability
- Computer/technical literacy
- Interpersonal effectiveness
- Teamwork
- Multi-tasking
- Google Drive
- Stock Rotation
- Vendor Management
- Transaction Processing
- Verbal and Written Communication
- CPR Class C
Certification
- CPR Class C
Languages
English
Native or Bilingual
Ukrainian
Native or Bilingual
Russian
Native or Bilingual
References
References available upon request
Timeline
Assistant Operations Manager
Concord Trailer Rental & Leasing Ltd.
03.2023 - Current
ASSISTANT STORE MANAGER
Design on King
09.2022 - 03.2023
Assistant Operations Manager
Concord Trailer Rental and Leasing Ltd.
09.2020 - 09.2022
SALES CONSULTANT
Match Marketing
08.2019 - 01.2020
Diploma - Acting For Film And Television
Humber College
09.2018 - 05.2020
DELI CLERK
Coppa's Fresh Market
08.2018 - 07.2019
WAITER
TATIANA BANQUET HALL
04.2018 - 05.2018
HIGH SCHOOL DIPLOMA -
Boryspil High #6
- CPR Class C
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