Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Marc-André Nguyen

Montréal,QC

Summary

Passionate and performance driven professional that have years of experiences in different fields concerning SaaS, sales, business development, technologies, sales management, strategic counseling and international work. The numerous opportunities I had helped me develop a large range of knowledge and skills that allow me to be creative and adapt quickly to different situations and jobs. Excellence is always a drive, as I always exceed targets and expectations.

Overview

5
5
years of professional experience

Work History

Major Account Director - North America

Harris Computer
05.2022 - Current
  • Motivated team members to meet and exceed sales targets.
  • Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.
  • Implemented systems and procedures to increase sales.
  • Managed revenue models, process flows, operations support and customer engagement strategies.
  • Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Prepared sales presentations for clients showing success and credibility of products.
  • Achieved 200% increase on yearly target in 2023 with new personal initiative and projects.
  • Specialized in planning SaaS integration of ERP system with the different software solutions in place in the client's business.

Business Development Director

TELUS
04.2018 - 05.2022
  • Completed and submitted monthly and yearly reports to support executive decision making.
  • Planned and coordinated implementation of business plans and penetration of new markets.
  • Analyzed market trends and customer needs to identify new business development opportunities.
  • Negotiated and closed long-term agreements with new clients in assigned territory.
  • Collaborated with sales and marketing departments to support client acquisition.
  • Developed training plans and performance improvement plans to address skill set gaps.
  • Consistently exceeded quotas through penetration of new accounts.
  • Established and maintained highly effective relationships with clients and industry partners to drive growth.
  • Collaborated with marketing department to maintain proper branding.
  • Drove growth among new partners program of over 300% in net profit.
  • Directing a team of 5 business development managers, 7 administrative support agents and a BI team to coordinate the whole program.

Education

Bachelor of Science - Psychology

Université De Montréal
Montreal, QC
05.2017

Skills

  • Business Development
  • Plan Sales
  • Business Planning and Strategy
  • Management of Personnel Resources
  • Sales Records Management
  • Strategic Development
  • Performance Goals
  • Budget Forecasting
  • Sales and Marketing
  • Coaching and Mentoring
  • Quarterly Reviews
  • Sales Expertise
  • Strategic Negotiations
  • Top-Ranked Sales Executive
  • Contract Review
  • Training and Development

Accomplishments

  • Negotiated the transition when TELUS bought ADT between the major partners of the past to create a win-win situation for both parties.
  • Onboarded 2 new partners at TELUS that had over 300% increase on their sales in 1 year. They are now key partners in Canada.
  • Made key investment in TELUS initiative that resulted in a stable COVID period instead of a financial down period.
  • Implemented a new sales process at Harris that decreased the OPEX of 10%.
  • Negotiated a new major partnership at Harris that resulted in a 200% achievement of 2023 target 5 months before the end of the financial year.
  • Honor student in Psychology
  • Named team captain with the Phénix de André Grasset Football Team that won the championship.

Timeline

Major Account Director - North America

Harris Computer
05.2022 - Current

Business Development Director

TELUS
04.2018 - 05.2022

Bachelor of Science - Psychology

Université De Montréal

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Marc-André Nguyen