Motivating Terminal manager with extensive knowledge of leadership techniques and supervision. Dedicated to monitoring workers and cutting costs without sacrificing quality. Adept at delegating and ensuring worker safety.
Overview
29
29
years of professional experience
1998
1998
years of post-secondary education
Work History
Terminal Manager
Pacific Green Trucking, Inc.
Wilmington
06.2008 - Current
Implemented process improvements to enhance operational efficiency.
Facilitated communication between departments to streamline operations.
Managed daily operations of the terminal, including staff scheduling and inventory management.
Supervised worker efficiency and rectified issues with performance.
Communicated with dispatched personnel and drivers to ensure efficiency.
Implemented strategies to optimize efficiency across all departments while minimizing costs.
Reviewed invoices from vendors to ensure accuracy before payment was made.
Organized training programs for employees regarding safety protocols, customer service techniques.
Supervised, hired, trained, evaluated, and motivated team of professionals and managed day-to-day activities of department.
Dispatched drivers and tracked on-time deliveries.
Reviewed e-logs and system data to identify service hours violations, driver speed issues, and fleet safety performance problems.
Analyzed data accuracy in fleet management databases and implemented internal controls to reduce errors.
Collaborated with accounting, maintenance and engineering support teams to promote corporate initiatives.
Managed inventories to avoid stock-outs and demurrage.
Office Manager
Pacific Green Trucking, Inc.
Wilmington
07.1997 - 03.2006
Managed daily office operations to ensure smooth workflow and efficiency.
Coordinated scheduling and logistics for team meetings and client appointments.
Oversaw inventory management, ensuring adequate supplies for office needs.
Trained new employees on office procedures and company policies.
Implemented office policies to enhance productivity and employee satisfaction.
Assisted in budgeting and expense tracking for operational costs effectively.
Maintained filing system for records, correspondence and other documents.
Answered phone calls, responded to emails, routed mail and coordinated courier services.
Managed office inventory and placed new supply orders.
Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
Monitored payments due from clients and promptly contacted clients with past due payments.
Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
Supervised staff members, organized schedules and delegated tasks.