Manya Sharma
Mississauga
Summary
Dynamic sales professional with a proven track record at Urban Outfitters, excelling in customer service and client advocacy. Skilled in Salesforce and adept at multitasking, I consistently drive sales growth and enhance customer loyalty through effective communication and relationship-building. Recognized for delivering exceptional results in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Sales Associate
Urban Outfitters
Mississauga
11.2024 - 02.2025
- Delivered exceptional customer service by assisting shoppers with product inquiries and styling advice
- Maintained a clean and organized store environment to ensure a seamless shopping experience
- Operated the cash register, handled transactions, and processed returns with accuracy
- Collaborated with team members to achieve daily and monthly sales targets
- Provided prompt support during inventory management, including stock replenishment and product placement
- Recognized for exceptional customer service through positive feedback from shoppers or management
Sales Associate
Canam limo
Hamilton
01.2023 - 03.2023
- Respond to customer inquiries via phone, email, or in-person
- Provide information about Canam Limo's services, pricing, and packages
- Conduct presentations to potential clients, showcasing the benefits and features of Canam Limo's services
- Identify and pursue potential leads through various channels, such as cold calling, networking, and referrals
- Cultivate and maintain positive relationships with existing clients
- Maintain accurate records of sales activities, including leads, opportunities, and closed deals
- Stay updated on Canam Limos offerings and changes in services
Shift Supervisor
Domino’s Pizza
Hamilton
08.2022 - 01.2023
- Led staff training sessions for improved performance and satisfaction
- Collaborated to identify customer preferences, enhancing offerings and loyalty
- Conducted store audits to maintain safety, hygiene, and quality standards, ensuring a clean and compliant work environment
- Collaborated with cross-functional teams to execute promotional campaigns and successful product launches
Education
Specialized honors - Psychology
York University
Toronto, ON09.2026
Skills
- MS Word
- Excel
- PowerPoint
- Outlook
- Salesforce
- Data Entry
- Canva
- Slack
- WordPress
- Adaptability
- Multitasking
- Communication
- Time Management
- Compliance Knowledge
- Client Advocacy
Languages
- English, Native
- Hindi, Fluent
- Punjabi, Fluent
Soft Skills
- Adaptability
- Multitasking
- Communication
- Time Management
- Compliance Knowledge
- Client Advocacy
Leadership Experience
- York University LAPS, 09/23, 04/24, Team Leader, Led a team of 12 peer mentors, coordinating their activities and providing training to ensure effective mentoring., Worked cross-functionally with multiple departments to deliver optimal student experience.
- Cross-Campus Capstone Classroom (C4), York University, Summer 2022, What are the benefits and pitfalls of using AI as a tool to help students identify what their ‘dream job’ might be?
Timeline
Sales Associate
Urban Outfitters
11.2024 - 02.2025
Sales Associate
Canam limo
01.2023 - 03.2023
Shift Supervisor
Domino’s Pizza
08.2022 - 01.2023
Specialized honors - Psychology
York University