Summary
Overview
Work History
Education
Skills
Timeline
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Hemant Karwat

Toronto,Canada

Summary

Driven Assistant Manager with a proven track record at Stellar Value Chain Solutions, enhancing operational efficiency and customer service. Excelled in freight cost negotiation and team collaboration, boosting on-time deliveries from 47% to 72%. Skilled in SAP and possesses strong communication abilities, consistently achieving company KPIs and fostering significant improvements.

Overview

6
6
years of professional experience

Work History

Sales Associate

The Home Depot Canada
Toronto, Canada
04.2023 - Current
  • Company Overview: [Website]
  • Ensured product availability through cycle counts and inventory management to meet customer needs
  • Provided excellent merchandising support and supported sales initiatives/product launches, while providing excellent customer service
  • Recognized with 4 homer awards Till for excellent customer service and upholding store standards
  • [Website]

Meat Clerk

Loblaws
Toronto, Canada
11.2023 - 09.2024
  • Provided excellent customer service by attending to customers' needs and stocking the shelves as per company standards
  • Assisted in setting up products for company-directed sales programs and promotions
  • Ensured that the Meat department area was clean and as per company standards
  • Assisted in successfully trained one new employee in all processes and activities related to Meat department

Assistant Manager

Stellar Value Chain Solutions Pvt Ltd
05.2021 - 07.2022
  • Company Overview: [Location]
  • Led a team of 20 warehouse associates on 3PL payroll, optimizing e-commerce warehouse operations
  • Led continuous improvement projects, improving efficiency and achieving 100% order shipping within 24 hours of order generation
  • Managed carrier relationships, ensuring efficient outbound logistics and adherence to company KPIs
  • Awarded Stellar Employee 2021 for excellence in customer service and operational improvements
  • [Location]

Assistant Manager - Logistics

Welspun Global Brands Ltd
04.2019 - 11.2020
  • Company Overview: [Location]
  • Liaised with sales and logistics teams to improve on-time deliveries, elevating the performance rate from 47% to 72% between May 2019 and November 2020
  • Created, maintained, and analyzed KPI dashboards to track logistics partners' performance and report to management
  • Negotiated carrier contracts and developed cost-saving strategies to meet budget targets
  • Contributed to the Most customer-centric team award in Q3 of the fiscal year 2019-2020, by driving improvements in service delivery
  • [Location]

Education

Post Graduate Diploma - Project Management

Humber College
04.2024

Post Graduate Diploma - Supply Chain Management

Humber College
04.2023

Bachelor of Engineering - Industrial Engineering

Nagpur University
05.2017

Skills

  • Collaboration and teamwork
  • Strong communication (verbal and written)
  • Analytical and problem-solving skills
  • Organizational and time-management skills
  • Presentation skills
  • Attention to detail
  • MS Excel
  • MS PowerPoint
  • MS Access
  • MS Word
  • SAP
  • Inventory management and order processing
  • Freight cost negotiation
  • KPI monitoring using dashboards
  • Distribution planning
  • Vendor management
  • Process optimization
  • Carrier selection and route optimization
  • Intent to learn
  • Forecasting using MS Excel
  • Tableau
  • Power BI

Timeline

Meat Clerk

Loblaws
11.2023 - 09.2024

Sales Associate

The Home Depot Canada
04.2023 - Current

Assistant Manager

Stellar Value Chain Solutions Pvt Ltd
05.2021 - 07.2022

Assistant Manager - Logistics

Welspun Global Brands Ltd
04.2019 - 11.2020

Post Graduate Diploma - Project Management

Humber College

Post Graduate Diploma - Supply Chain Management

Humber College

Bachelor of Engineering - Industrial Engineering

Nagpur University

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Hemant Karwat