Summary
Overview
Work History
Education
Skills
References
Languages
Timeline
Generic

Manvir Kaur

Brampton,ON

Summary

Certified in Dispatch and trucking safety and business management. Seeking a dispatcher position

Overview

6
6
years of professional experience

Work History

INTERMODAL DISPATCHER

FASTFRATE(CDI/CPR)
11.2020 - 08.2022
  • Dispatching moves to drivers from the terminal using TMS by CP rail
  • Maintain and execute dispatch to ensure accuracy, efficiency and timeliness
  • Follow established procedures for processing bills
  • Plan and organize next day deliveries
  • Communicating with customers and responding to their queries in a timely manner
  • Perform all other duties required by the supervisor on shift.

SUPERVISOR

OSMOW'S SHAWARMA
01.2018 - 03.2020
  • Taking and delivering orders on time and error free
  • Attended customers' needs and helped them decide on their orders
  • Cooked food and managed inventory.

Dispatch Manager

Northern Alliance Logistics
09.2022 - 06.2024
  • Managed a team of dispatchers, fostering a collaborative work environment to ensure smooth operations.
  • Promoted safety culture among drivers by reinforcing compliance with regulations and conducting regular safety meetings.
  • Enhanced customer satisfaction by addressing issues promptly and providing accurate delivery updates.
  • Improved dispatch efficiency by implementing new scheduling and routing strategies.
  • Organized and coordinated dispatch training programs for new hires and refresher training programs for existing personnel to continuously promote company vision, values and culture.
  • Established strong relationships with vendors, negotiating contracts that benefited both parties in terms of cost savings and reliability.
  • Evaluated current operational processes to help develop, implement and improve practices.
  • Optimized resource allocation to minimize costs while maintaining high service levels.
  • Prepared budget reports and identified resource and labor needs for forecasted workloads.
  • Utilized dispatch software to enter customer orders, deliveries and receipts.
  • Answered phone calls and responded to customer emails.
  • Managed customer accounts and invoicing.
  • Recruited, interviewed and selected employees in compliance with hiring practices and minimum standards of qualification and recommended personnel for promotion, demotion or reclassification to meet staffing requirements.

Education

PROFESSIONAL DISPATCHER, TRUCKING SAFETY AND BUSINESS MANAGEMENT COURSE -

5K SOLUTIONS AND SERVICES INC

COMPUTER PROGRAMMING -

LAMBTON COLLEGE
03.2019

Skills

  • Great communication, oral and verbal skills
  • Team player, goal oriented, fast, efficient and accurate
  • Attention to details, quick learner and great at multitasking
  • Able to speak English, Hindi and Punjabi
  • Great leadership and Management skills, able to work in a fast paced team-oriented environment
  • Always punctual, dependable and reliable
  • Have knowledge of the CP rail system
  • Capable of using any Dispatch Software (TMS/CP railways)
  • Able to plan and create schedules for truck and drivers
  • Know how to use Loadlink and optimize the search criteria ensuring trucks are always moving
  • Able to set up with brokers, calculate rates, miles and negotiate
  • Capable to perform sales, bring in contracts, network and sustain contracts with Brokers and Shippers
  • Know how to clear customs and create ACE/ACI Manifest
  • Able to resolve problems drivers may incur while on-route
  • Able to create invoices and bill the customer

References

Navjot, supervisor Fastfrate/CDI, 6479145308

Languages

English
Elementary

Timeline

Dispatch Manager

Northern Alliance Logistics
09.2022 - 06.2024

INTERMODAL DISPATCHER

FASTFRATE(CDI/CPR)
11.2020 - 08.2022

SUPERVISOR

OSMOW'S SHAWARMA
01.2018 - 03.2020

PROFESSIONAL DISPATCHER, TRUCKING SAFETY AND BUSINESS MANAGEMENT COURSE -

5K SOLUTIONS AND SERVICES INC

COMPUTER PROGRAMMING -

LAMBTON COLLEGE

Similar Profiles

CREATE PROFILE
Manvir Kaur