MANVEER DULAY
Surrey
Summary
Resourceful and results-driven professional with a diverse background in sales, adept at adapting to various roles and responsibilities. Skilled in project management, problem-solving, and cross-functional collaboration, consistently achieving goals and driving efficiency. Proactive in approach, possessing excellent communication skills, and committed to continuous learning and development. Quick to acquire new skills and apply them effectively in dynamic environments. Eager to leverage a broad skill set and adaptable mindset to make a meaningful impact in a challenging and evolving career.
Overview
8
8
years of professional experience
Work History
Sales Representative Team Leader
Rogers Communications
11.2022 - Current
- Exceeded sales targets consistently with effective management of leads, pipeline development, and closing deals.
- Maintained a strong understanding of competitor offerings, enabling the team to better position our products and services in the market.
- Provided comprehensive training programs for new hires to ensure they were well-equipped for success in the field.
- Established a positive work environment through clear communication, encouragement, and recognition of achievements.
- Actively participated in industry conferences as both an attendee and speaker to further develop professional network connections.
Group supervisor
Junior Framing
01.2017 - Current
- Scheduled daily shifts for employees
- Ensured prompt and accurate dispatching of employees.
- Implemented and maintained safety standards for staff compliance
- Ensured proper documentation of employees' work hours
- Maintained tools in excellent working order with no defects.
- Organized training sessions for staff members to meet departmental goals.
- Developed strong relationships with clients, leading to increased customer satisfaction and repeat business.
Traffic Control Person
All way Traffic
07.2021 - 09.2021
- Responsibilities included preparing construction signs upon arrival at worksites
- Managed traffic flow by efficiently coordinating arrivals of concrete and dump trucks, ensuring smooth operations
- Effectively managed post duties while waiting for the next truck's arrival and continued to maintain traffic flow.
- Collaborated with law enforcement officers to ensure compliance with local regulations and ordinances.
- Demonstrated adaptability, effectively controlling traffic in various weather conditions and environments.
Lumber Counter sales
LumberWest Building Supplies Ltd
10.2020 - 12.2020
- Streamlined order placement process at an active front desk by accurately inputting lumber orders for walk-ins and phone customers
- Learned numerous short codes for lumber and gained valuable experience in customer service while working towards a sales position.
- Exit triggered by COVID-19-related downsizing in front-end roles.
- Handled customer complaints professionally, resolving issues promptly and maintaining customer loyalty.
- Warmly welcomed customers upon approaching counter and placing orders.
Marketing Manager
Telus
11.2018 - 11.2019
- Provided regular sales training sessions to enhance team skills.
- Evaluated applicants interested in joining Telus sales team
- Maintained regular communication with new clients
- Door to door sales
- Ensured optimal service packages for current clientele
- Delivered exceptional results, surpassing sales targets and gaining notable recognition in a highly competitive environment.
- Worked at major malls in Surrey, Delta, Burnaby, and Vancouver.
- Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
- Managed social media accounts for optimal audience engagement and increased online presence.
Package Handler
Fed Ex
09.2016 - 05.2017
- Loading and unloading trucks
- Making skids
- Helping fill up bags with packages.
Education
Diploma - Mortgage
University of British Columbia
Vancouver, BC2022
High School Diploma -
Princess Margaret Secondary School
Surrey, BC2018
Skills
- Ability to Work in a Team
- Customer Service
- Fast Learner
- Leadership
- Communication Skills
- Ability to Work Under Pressure
- Time Management
- Team Management
- Negotiation expertise
Languages
English
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Professional Working
References
- Prabh Dadwal, 604-594-5458
- Sodhi Singh, 604-897-2950
Timeline
Sales Representative Team Leader
Rogers Communications
11.2022 - Current
Traffic Control Person
All way Traffic
07.2021 - 09.2021
Lumber Counter sales
LumberWest Building Supplies Ltd
10.2020 - 12.2020
Marketing Manager
Telus
11.2018 - 11.2019
Group supervisor
Junior Framing
01.2017 - Current
Package Handler
Fed Ex
09.2016 - 05.2017
Diploma - Mortgage
University of British Columbia
High School Diploma -
Princess Margaret Secondary School
Similar Profiles
Rutika TawdeRutika Tawde
Manager - Business Controls at Rogers Communications Inc. (Rogers Bank)Manager - Business Controls at Rogers Communications Inc. (Rogers Bank)
Phil D’AmicoPhil D’Amico
Scrum Master at Rogers CommunicationsScrum Master at Rogers Communications
Priyanka JatavPriyanka Jatav
Customer Support Executive at Rogers CommunicationsCustomer Support Executive at Rogers Communications