Motivated individual seeking a dynamic work position that will let me express my outgoing personality and utilize my skills and knowledge in order to achieve organizational goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Administrative Support (Full Time)
Government of Alberta
01.2025 - Current
Provided exceptional administrative support including managing correspondence and updating databases regularly.
Provided administrative support for efficient office operations, contributing to overall productivity improvements.
Handled administrative and data entry work for staff.
Supported organizational objectives by performing various administrative tasks as needed.
Booked in appointments for individuals who needed to come visit the centre
Forwarded phone calls to the right department
Supported with record management of any items or/and issues within the centre
Support Staff (Part Time)
Society for Autism Support and Services
07.2022 - 12.2024
Assisted individuals in performing wide range of housekeeping functions to develop levels of ability.
Collaborated with community workers to implement exciting social activity programs within facility.
Facilitated communication between caregivers and clients regarding current issues or concerns related to client's health status or well-being.
Maintained organized filing system for client records, providing complete documentation of all interactions.
Admissions Advisor (Full Time)
ABM College
01.2022 - 07.2022
Received incoming calls from potential students and provided detailed information about institution.
Thoroughly reviewed admissions applications, evaluated credentials, and interviewed potential students to approve students for enrollment.
Collaborated with financial aid, education and career services departments to achieve student enrollment targets.
Processed admissions applications and transcript requests to facilitate student enrollment.
Sales Associate (Part Time)
Winners
08.2021 - 05.2022
Met merchandise processing standards and maintained organized and accessible work area.
Offered product and service consultations and employed upselling techniques.
Answered incoming telephone calls to provide store, products and services information.
Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Server (Part Time)
The Canadian Brewhouse
02.2019 - 03.2020
Operated POS terminals to input orders, split bills and calculate totals..
Assisted kitchen staff with food counts by determining number of items required for complete service.
Calculated accurate bill amounts and processed cash and credit card payments.
Provided timely checks on guest needs and brought requests.
Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
Server, Hostess (Part Time)
Olive Garden
04.2017 - 05.2019
Greeted guests and gathered information to seat groups or place on waitlist.
Collected reservation information and communicated updates to guests via mobile device or in-person.
Managed daily card and cash transactions by maintaining payment records and investigating irregularities.
Checked dining and serving areas to verify proper cleanliness and readiness for guests.
Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Education
Bachelor of Arts - Sociology, Minor in Human Resources
Mount Royal University
06.2022
Skills
Superior Customer Service Skills
Excellent Communication Skills
Time Management
Proficient with Microsoft word, excel and diverse computer software
Can highly work under pressure
Team Player
Great organization skills
Critical thinking
Calm under pressure
Organization and time management
Decision-making
Certification
Certified CPR Level C and AED, St. Mark James - 2022
Timeline
Administrative Support (Full Time)
Government of Alberta
01.2025 - Current
Support Staff (Part Time)
Society for Autism Support and Services
07.2022 - 12.2024
Admissions Advisor (Full Time)
ABM College
01.2022 - 07.2022
Sales Associate (Part Time)
Winners
08.2021 - 05.2022
Server (Part Time)
The Canadian Brewhouse
02.2019 - 03.2020
Server, Hostess (Part Time)
Olive Garden
04.2017 - 05.2019
Bachelor of Arts - Sociology, Minor in Human Resources
Mount Royal University
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