Manuela Ruiz Rugeles

• Delivered quality service during private and corporate events aboard boats.
• Assisted with event setup, beverage service, and guest relations.
• Adapted to dynamic environments and ensured smooth, efficient service.
• Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.

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• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Cultivated warm relationships with regular customers.
• Managed bar prep, organized stock, and performed inventory control.
• Supervised bar operations, ensuring quality standards and smooth service.

• Worked closely with the management team to maintain smooth floor operations.
• Learned conversational Portuguese through daily interaction with colleagues and guests.
• Assisted in training new hires, providing guidance on restaurant standards and best practices.
• Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.