Mansoor Mahjoob
Richmond Hill,ON
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
2
2
years of professional experience
Work History
Kitchen Helper and Cashier
Philthy Philly Cheese Steak And Poutinerie
10.2023 - Current
- Followed supervisor instructions to complete tasks on time.
- Cleaned and organized kitchen stations to promote team efficiency.
- Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
- Operated standard kitchen equipment with focus on safety and sanitation.
- Portion and wrap foods
- Take clients orders and make recommendations
- Followed recipes and chef instructions to prepare food correctly.
Call Center Customer Service Representative
Gakhar Telemarketing
05.2022 - 08.2023
- Built relationships with customers using strong persuasion and active listening skills.
- Answered questions about company offerings with knowledgeable responses about products and services.
- Answered calls, took messages, and transferred calls to correct individuals.
- Delivered scripted sales pitch to potential customers, adjusting pitch to meet needs of specific individuals and businesses.
- Completed daily cold calling and outreach to build sales pipeline.
- Recorded and updated customer information in online systems.
- Asked relevant questions to assist customers with selecting needed or requested products and services.
- Opened new accounts and documented personal, demographic, and payment information in system.
Education
M.D. - General Surgery
Kabul University of Medical Sciences
Kabul,Afghanistan03.2003
Skills
- Upselling and Cross Selling
- Customer Database Maintenance
- Documentation and Reporting
- Email and Telephone Etiquette
- Data Accuracy
- Maintains Confidentiality
Languages
English
Full Professional
Persian
Native or Bilingual
Timeline
Kitchen Helper and Cashier
Philthy Philly Cheese Steak And Poutinerie
10.2023 - Current
Call Center Customer Service Representative
Gakhar Telemarketing
05.2022 - 08.2023
M.D. - General Surgery
Kabul University of Medical Sciences
Similar Profiles
Malique May-HolzmanMalique May-Holzman
General Manager at Charleys Philly Cheese SteakGeneral Manager at Charleys Philly Cheese Steak
Ramona DelvillarRamona Delvillar
Supervisor at Charley's Philly Cheese SteakSupervisor at Charley's Philly Cheese Steak
Nathan Jay CabasagNathan Jay Cabasag
Grill Master at Charleys Philly Cheese SteakGrill Master at Charleys Philly Cheese Steak
Elham Nazarzadeh BonchehElham Nazarzadeh Boncheh
Associate at TJX CompaniesAssociate at TJX Companies
Shabnam JodatShabnam Jodat
Warehouse Worker at EnvoiWarehouse Worker at Envoi