Summary
Overview
Work History
Education
Skills
Timeline
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Mansi Patel

Mansi Patel

ON

Summary

With a background in healthcare management and retail leadership, I bring a unique blend of customer expertise, team leadership, and project management skills. From managing healthcare projects to leading teams at the body shop, I thrive in dynamic environments where I can drive results. My background strengths my ability to manage complex tasks and deliver impactful solutions.

Overview

5
5
years of professional experience

Work History

Team Lead

The Body Shop
, ON
07.2024 - Current
  • Led a team to achieve sales target and customer service excellence, driving the store performance
  • Manage events, marketing and execution to boost customer engagement and store visibility.
  • Oversee inventory control, ensuring back-stock rotation, and maintaining an organized and clean store environment.
  • Execute financial duties including cash deposits, store closing paperwork, and markdowns while adhering to loss prevention strategies.

Assistant Store Manager

Deli Mart
USA
07.2023 - 03.2024
  • Developed customer engagement strategies, enhancing overall customer experience.
  • Led customer service initiative, focusing on problem solving skills to improve satisfaction and loyalty.
  • Coordinated day-to-day operations, managing sales, order fulfillment, and transaction processing.
  • Managed inventory control
  • Managed employee scheduling
  • Evaluated employee performance, implementing training to develop a skilled team.

Front Desk Attendant

Fairleigh Dickinson University
USA
08.2021 - 05.2023
  • Managed daily operations, ensuring efficient records management and inventory control.
  • Enforced fitness center rules, safety protocols, and Covid-19 guidelines, ensuring a safe environment for all.
  • Organized and promoted health awareness programs, including yoga sessions, Zumba classes, fitness events and sports tournaments.
  • Planned and coordinated cross-cultural events, promoting inclusivity and engaging the student community.
  • Supervised and trained staff, enhancing their ability to support fitness center operations.

Junior Dentist

My Dental Clinic
, India
12.2019 - 12.2020
  • Managed oral health projects and community outreach, handling timelines, budget and resources.
  • Assisted in surgeries and patient care, providing diagnosis, treatment planning, and follow ups.
  • Led public health awareness campaigns and developed clinic marketing strategies to promote services.

Education

Graduate Certificate - Project Management

Loyalist College of Applied Arts And Technology
Belleville, ON

Masters of Public Administration - Healthcare Management

Fairleigh Dickinson University
USA

Bachelor of Science - Dental Surgery

Daswani Dental College
India

Skills

  • Resource allocation
  • Inventory Management
  • Record Management
  • Healthcare projects
  • Project coordination
  • Event planning & promotion
  • Risk management
  • Problem Solving
  • Financial reporting and budgeting
  • Retail operations
  • Microsoft office suites (Excel, Word, PowerPoint)
  • Work breakdown structure
  • Gantt chart- critical path
  • Project libre
  • Microsoft Projects
  • Canva

Timeline

Team Lead

The Body Shop
07.2024 - Current

Assistant Store Manager

Deli Mart
07.2023 - 03.2024

Front Desk Attendant

Fairleigh Dickinson University
08.2021 - 05.2023

Junior Dentist

My Dental Clinic
12.2019 - 12.2020

Graduate Certificate - Project Management

Loyalist College of Applied Arts And Technology

Masters of Public Administration - Healthcare Management

Fairleigh Dickinson University

Bachelor of Science - Dental Surgery

Daswani Dental College

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Mansi Patel