Mansi Gandhi
Calgary,AB
Summary
Knowledgeable about Canada Immigration with 5+ years of international and domestic immigration and visa experience. Demonstrated understanding of immigration and work authorization laws and regulations. Flourishes in fast-paced high-stress environments with sensitive information that requires high degree of confidentiality. I am Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Excels in multicultural global environment and collaborates with employees at all levels to meet objectives.
Overview
6
6
years of professional experience
Work History
Senior Office Administrator
Patel Canada Visa Consultancy
09.2018 - Current
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Created an organized system for tracking deadlines, ensuring no missed opportunities or delays due to incomplete paperwork or lack of follow-up activities.
- Assisted in drafting clear, concise, and compelling written materials for cases, resulting in a high success rate for applications.
- Enhanced client satisfaction by providing thorough immigration case assistance and guidance.
- Resolved complex immigration issues with detailed research and accurate interpretation of laws and regulations.
- Identified potential issues and concerns and proactively escalated to manager to reduce barriers.
- Mentored junior staff members by sharing best practices learned from years of experience in navigating the complex immigration system, leading to improved efficiency and enhanced team dynamics.
- Conducted client interviews to gather pertinent information and assess eligibility for various visa programs.
- Maintained up-to-date knowledge of immigration policies, sharing insights with colleagues to improve overall team performance.
- Reduced processing times by efficiently organizing and prioritizing caseloads.
Manager
Chopped Leaf
01.2022 - 12.2022
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Improved customer satisfaction by implementing efficient service strategies and maintaining a clean, organized restaurant environment.
- Monitored cash handling procedures closely to prevent theft or discrepancies in revenue reporting accurately.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
Education
Business Administration Certificate - Business Administration
Bow Valley College
Calgary, AB08.2018
Master of Commerce - Accounting
Gujarat University
Ahmedabad, India08.2015
Bachelor of Commerce - Accounting
Gujarat University
Ahmedabad, India03.2013
Skills
- Client relations skills
- Visa applications
- Immigration inquiries
- Workload Management
- Multilingual Communication
- Application processing
- Research and analysis
- Data organization
- Office Management
- Appointment Scheduling
Languages
English
Full Professional
Gujarati
Native or Bilingual
Hindi
Limited Working
Timeline
Manager
Chopped Leaf
01.2022 - 12.2022
Senior Office Administrator
Patel Canada Visa Consultancy
09.2018 - Current
Business Administration Certificate - Business Administration
Bow Valley College
Master of Commerce - Accounting
Gujarat University
Bachelor of Commerce - Accounting
Gujarat University
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