Overview
Work History
Education
Skills
Certification
Timeline
Generic
Nicole Westerbeek

Nicole Westerbeek

Calgary

Overview

13
13
years of professional experience
1
1
Certification

Work History

Senior Office Administrator

The Newly Institute
08.2022 - Current
  • Coordinated and supported 30 virtual consultations per month with operational efficiency.
  • Expertise in utilizing Microsoft Suite tools like Word, Office, Outlook, and Excel.
  • Distributed monthly reports, and managed medical and office supply inventory.
  • Function as the primary contact for medical supply procurement.
  • Guided 15 new recruits through the onboarding process.
  • Manage numerous client transactions on a daily basis, and produce invoices for financial accounting and budget monitoring.

Cosmetic Care Consultant & Administrator

Orbit Eye Centre
01.2022 - 08.2022
  • Managed cosmetic care division.
  • Managed the triage of more than 40 referrals each day, and organized patient appointments using an electronic scheduling system.
  • Answered a multi-system phone line.
  • Oversaw inventory management and procurement processes for medical-grade skincare products.
  • Managed and sustained the clinic's social media platforms.
  • Administered comprehensive aesthetic treatments.

Medical Office Administrator

Mount Royal Surgical Centre
05.2021 - 12.2021
  • Collaborated with the center to secure CPSA accreditation.
  • Provided comprehensive administrative support to over 14 clinic staff, ensuring operational efficiency.
  • Generated invoices for medical practitioners and patients.
  • Developed and implemented a bespoke charting system for healthcare providers.

Salon Owner/Operator

Self Employed
08.2012 - 04.2020
  • Coordinated and supported 30 virtual consultations per month, with operational efficiency.
  • Expertise in utilizing Microsoft Suite tools like Word, Office, Outlook, and Excel.
  • Distributed monthly reports, and managed medical and office supply inventory.
  • Function as the primary contact for medical supply procurement.
  • Guided 15 new recruits through the onboarding process.
  • Manage numerous client transactions on a daily basis, and produce invoices for financial accounting and budget monitoring.

Education

Medical Office Administration -

CDI College
Calgary, AB
05.2021

Licensed Journeyman Hairstylist -

DelMar College of Hair Design
Calgary, AB
06.2010

Skills

  • MS Office
  • Schedule management
  • Expense reporting
  • Written communication
  • Electronic Records
  • Accounts payable
  • Data gathering
  • Client relations
  • Treatment planning

Certification

  • First Aid & CPR/AED level C (BL), Canadian Red Cross, 10/27/23, 10/26/26
  • Journeyman Trade License & Red Seal, 07/01/11

Timeline

Senior Office Administrator

The Newly Institute
08.2022 - Current

Cosmetic Care Consultant & Administrator

Orbit Eye Centre
01.2022 - 08.2022

Medical Office Administrator

Mount Royal Surgical Centre
05.2021 - 12.2021

Salon Owner/Operator

Self Employed
08.2012 - 04.2020

Medical Office Administration -

CDI College

Licensed Journeyman Hairstylist -

DelMar College of Hair Design

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Nicole Westerbeek