Nicole Westerbeek
Calgary
Overview
13
13
years of professional experience
1
1
Certification
Work History
Senior Office Administrator
The Newly Institute
08.2022 - Current
- Coordinated and supported 30 virtual consultations per month with operational efficiency.
- Expertise in utilizing Microsoft Suite tools like Word, Office, Outlook, and Excel.
- Distributed monthly reports, and managed medical and office supply inventory.
- Function as the primary contact for medical supply procurement.
- Guided 15 new recruits through the onboarding process.
- Manage numerous client transactions on a daily basis, and produce invoices for financial accounting and budget monitoring.
Cosmetic Care Consultant & Administrator
Orbit Eye Centre
01.2022 - 08.2022
- Managed cosmetic care division.
- Managed the triage of more than 40 referrals each day, and organized patient appointments using an electronic scheduling system.
- Answered a multi-system phone line.
- Oversaw inventory management and procurement processes for medical-grade skincare products.
- Managed and sustained the clinic's social media platforms.
- Administered comprehensive aesthetic treatments.
Medical Office Administrator
Mount Royal Surgical Centre
05.2021 - 12.2021
- Collaborated with the center to secure CPSA accreditation.
- Provided comprehensive administrative support to over 14 clinic staff, ensuring operational efficiency.
- Generated invoices for medical practitioners and patients.
- Developed and implemented a bespoke charting system for healthcare providers.
Salon Owner/Operator
Self Employed
08.2012 - 04.2020
- Coordinated and supported 30 virtual consultations per month, with operational efficiency.
- Expertise in utilizing Microsoft Suite tools like Word, Office, Outlook, and Excel.
- Distributed monthly reports, and managed medical and office supply inventory.
- Function as the primary contact for medical supply procurement.
- Guided 15 new recruits through the onboarding process.
- Manage numerous client transactions on a daily basis, and produce invoices for financial accounting and budget monitoring.
Education
Medical Office Administration -
CDI College
Calgary, AB05.2021
Licensed Journeyman Hairstylist -
DelMar College of Hair Design
Calgary, AB06.2010
Skills
- MS Office
- Schedule management
- Expense reporting
- Written communication
- Electronic Records
- Accounts payable
- Data gathering
- Client relations
- Treatment planning
Certification
- First Aid & CPR/AED level C (BL), Canadian Red Cross, 10/27/23, 10/26/26
- Journeyman Trade License & Red Seal, 07/01/11
Timeline
Senior Office Administrator
The Newly Institute
08.2022 - Current
Cosmetic Care Consultant & Administrator
Orbit Eye Centre
01.2022 - 08.2022
Medical Office Administrator
Mount Royal Surgical Centre
05.2021 - 12.2021
Salon Owner/Operator
Self Employed
08.2012 - 04.2020
Medical Office Administration -
CDI College
Licensed Journeyman Hairstylist -
DelMar College of Hair Design
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