Manraj Mangat
Summary
Professional talent acquisition expert with strong focus on results and commitment to high standards. Known for effectively sourcing and recruiting high-quality candidates while fostering collaborative and adaptable team environment. Reliable and flexible, consistently meeting evolving needs of organization. Proficient in candidate assessment, relationship building, and strategic planning.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Talent Acquisition Advisor
Co-operators
01.2022 - Current
- Proactively sourced talent, identified opportunities to connect with emerging employment markets, and championing Co-operators brand to attract highly qualified candidates and achieve hiring objectives
- Lead, facilitated, and completed all recruitment and selection activities, including sourcing candidates, prescreening, interviewing, testing, and referencing
- Interviewed and assessed candidates in partnership with hiring managers to evaluate and determine the strongest applicants for the role and influence the hiring decision
- Leveraged the applicant tracking system and talent acquisition tools to maintain recruitment information, manage talent pipeline activity, assess trends, and provide insight to leadership teams based on reporting and metrics
- Actively participated in social networking sites and attended job fairs and recruiting events to promote the Co-operators brand and source top talent
Store Manager/Weekend Supervisor
Bell Mobility
01.2011 - 01.2023
- Provided excellent customer service and resolved customer disputes
- Hiring, training, evaluating, and coaching new staff on Bell systems
- Working effectively as a team leader
Distribution Learning Practitioner
Co-operators
01.2019 - 01.2022
- Developed and delivered training using various learning methodologies, aligning learning solutions with course objectives and learner needs and encouraging participation to build learner motivation
- Conducted needs assessments and identified appropriate learning approaches to adequately apply theories to training
- Designed a curriculum, program or learning solution, developed instructional materials, analyzed, and selected technologies and evaluated the learning design
- Fostered teamwork with colleagues including conveying respect for different perspectives, leveraging diverse contributions, and expanding on own awareness
- Established credibility as an instructor and ensuring learning outcomes have been achieved through the evaluation of solutions and delivery of constructive feedback in a positive learning environment
Insurance Advisor
Anderson Insurance Advisors (Co-operators)
01.2017 - 01.2019
- Used ECM to complete daily tasks such as reminding clients to pay insurance premiums and following up on changes, and quotes
- Provided insurance quotes for home auto, and commercial insurance over the phone and in person
- Analyzed commercial, home, and auto renewals to ensure proper coverage in place at most cost-effective price
- Resolved system errors for staff or advising them appropriate next steps to take if error cannot be resolved in agency
- Trained, coached, and educate new staff and current on PolicyCentre, ECM, and BillingCentre
- Analyzed agency workflows on how we can become more efficient for our clients and the environment
Education
Bachelor of Applied Business and Entrepreneurship (BBE) -
Mount Royal University
Calgary, AB01.2014
Skills
- Three years relevant experience in Talent Acquisition obtained through position at Co-operators
- Strong presentation skills developed by attending career fairs on behalf of Co-operators
- Strong analytical and critical thinking skills obtained through positions at Bell Mobility, and Co-operators
- Ability to work effectively independently and as a team member
- Strong communication skills obtained through positions at Bell Mobility, and Co-operators
- Experience in providing consultative recruitment support through a coaching and advisory capacity obtained through position at Co-operators
- Experience in managing hiring manager expectations obtained through position at Co-operators
- Strong client service orientation and relationship management skills obtained through positions at Bell Mobility, and Co-operators
Awards
Awarded Jason Lang Scholarship in2013, CTMP Certification2022
Certification
Certified Talent Management Practitioner- Canadian HR Academy
Timeline
Talent Acquisition Advisor
Co-operators
01.2022 - Current
Distribution Learning Practitioner
Co-operators
01.2019 - 01.2022
Insurance Advisor
Anderson Insurance Advisors (Co-operators)
01.2017 - 01.2019
Store Manager/Weekend Supervisor
Bell Mobility
01.2011 - 01.2023
Bachelor of Applied Business and Entrepreneurship (BBE) -
Mount Royal University
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