Manpreet Singh Kang
Winnipeg,Canada
Summary
Experienced in collaborating with cross-functional teams, bringing strong problem-solving skills and a team player mindset to any project. Proven track record of systematically identifying, prioritizing, communicating, and resolving quality issues. Prioritizing building and maintaining strong working relationships with clients, striving to understand their specific needs and expectations. Excellent interpersonal skills for effective communication and meeting client requirements. Fluent in English, Hindi, Punjabi, and Urdu. Dedicated professional willing to relocate with own transportation. Well-versed in the Personal Health Information Act (PHIA) from Manitoba.Gov.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Service Field Technician
Ledcor Industries
07.2022 - Current
- Collaborate with cross-functional teams to troubleshoot and resolve technical issues on-site
- Conduct on-site inspections to identify potential hazards and ensure compliance with safety regulations
- Assess and document field conditions and implement solutions to ensure the successful installation and maintenance of telecommunication systems
- Prepared and submitted reports to document work performed and provide progress updates to management.
- Assisted in training new hires on company protocol, increasing overall productivity within the department.
- Enhanced customer satisfaction by providing efficient and timely technical support for various issues.
- Provide regular updates and reports to supervisors regarding project progress and any issues encountered.
Assistant Manager
Esso Gas Station
10.2020 - 02.2022
- Researching and analyzing market trends to identify new sales opportunities
- Develop and maintain strong relationships with customers by providing exceptional service and addressing their needs
- Maintaining and updating product knowledge to effectively promote and sell products
- Keeping track of inventory and ensuring products are fully stocked at all times
- Implementing creative strategies to attract new customers and increase sales
- Providing training and guidance to new sales representatives to ensure their success in promoting and selling products
- Monitoring and analyzing competitor prices and promotions to ensure competitive pricing and offers for customers
- Managed approximately 30 incoming calls, emails and faxes per day from customers.
Education
High School Diploma -
Northern Pures College of Technology
Scarborough, Toronto, Ontario08.2020
Skills
- MS Word
- MS Outlook
- MS Excel
- Dispatch Operator
- Data Analysis
- Leadership
- Market Analysis
- Customer relationship Management
- Microsoft 360
- Outstanding communication skills
- Strong organizational skills
- Determine persuasive selling
- Workplace safety
Certification
- Use of Force
- First Aid and CPR
- WHMIS
- BSOT Fire Safety
- Indigenous Awareness
- Note taking and Report Writing
- Computer safety Awareness
- Customer Service
- Active Shooter Situation
- Bomb Threats
- Diversity Awareness
- Field Level Risk Assessments
- High Rise Tower Security
- Mental Health Awareness
- Responding to Opioid Overdoses
- Threat Assessment Management
- Patrol Procedure
- Workplace Violence and Harassment
- Human Right Training
- Customer Service Standards Training
- Fire Safety and High-Risk Building
- Slip Trip and fall
- Workplace Respect
Volunteer Experience
- Social Volunteering, Active Volunteer and attendee for the blood donation camps for the betterment of society with selflessness., Participated in educating school children towards the Traffic rules so that they will become responsible for various schools.
- College Volunteering, Volunteer the college orientation for new students and assist them to cope up with the college facilities and programs easily.
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Service Field Technician
Ledcor Industries
07.2022 - Current
Assistant Manager
Esso Gas Station
10.2020 - 02.2022
- Use of Force
- First Aid and CPR
- WHMIS
- BSOT Fire Safety
- Indigenous Awareness
- Note taking and Report Writing
- Computer safety Awareness
- Customer Service
- Active Shooter Situation
- Bomb Threats
- Diversity Awareness
- Field Level Risk Assessments
- High Rise Tower Security
- Mental Health Awareness
- Responding to Opioid Overdoses
- Threat Assessment Management
- Patrol Procedure
- Workplace Violence and Harassment
- Human Right Training
- Customer Service Standards Training
- Fire Safety and High-Risk Building
- Slip Trip and fall
- Workplace Respect
High School Diploma -
Northern Pures College of Technology
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