Manpreet Singh Dhillon
Oshawa,ON
Summary
An ideal candidate of background scheduling and dispatching drivers, work crews and vehicles to appropriate locations according to predetermined schedules. Skillful in preparing daily work and run schedules and overseeing communications within specifically assigned territories. Results-oriented and productive individual committed to quality service and customer retention.
Overview
2
2
years of professional experience
Work History
Dispatch Coordinator
Prominent Logistics Service
01.2023 - 01.2024
- Streamlined communication between drivers, customers, and management for improved customer satisfaction.
- Mitigated potential conflicts between drivers or customers by acting as a liaison during high-pressure situations.
- Developed strong relationships with clients by providing consistent updates on shipment statuses and addressing concerns promptly.
- Collaborated with warehouse staff to prioritize shipments based on urgency and importance.
- Enhanced dispatch efficiency by implementing new routing strategies and optimizing driver schedules.
- Monitored driver locations in field and solved discrepancies to keep team on-track.
Fulfillment Associate/ Delivery Associate
AMAZON
05.2022 - 01.2023
- Responsible for ensuring that production and shipping schedules are well-coordinated and in strict compliance with budgetary and time constraints
- Checked product on inbound / outbound to ensure that items and quantities are correct and that there is no damage
- Assisted in cycle counts and physical inventories
- Expected to understand aspects of production; adhere to strict safety, quality, and production standards.
Security Guard
Star Security Services
02.2022 - 05.2022
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
Production Worker
Global Contract
10.2021 - 02.2022
- Handing the production work, carrying the finished product from one end to another for finishing
- Assisting in packaging the preparing orders before the deadline and hence ensuring the smooth flow of orders
- Helped in prop assembling, managing activities going around the clock
- Provided Admin Support by doing Data entry, mail preparation and management.
Education
Logistics and Supply Chain Logistics Management -
Canadore College
01.2022
Project Management in IT -
Canadore College
01.2021
Bachelor of Technology in Computer Science -
MDU, India
08.2015
Skills
- Service Coordination
- Workload Management
- Customer Service
- Critical Thinking
- Schedule Coordination
- Route Navigation
- Logistics Analysis
- Punctual and Dependable
- Supply Chain Operations
- Inventory Management
- Fleet Management
Hobbies and Interests
- Diversity and inclusion are a key area of interest for me and I help teach English to junior's who are planning to study abroad.
- Love cycling, playing tennis, travelling and attending Live Concerts.
- Volunteering - assist with the various community programs arranging events and focusing on bringing all together.
Languages
English
Full Professional
Punjabi
Native or Bilingual
Hindi
Elementary
Timeline
Dispatch Coordinator
Prominent Logistics Service
01.2023 - 01.2024
Fulfillment Associate/ Delivery Associate
AMAZON
05.2022 - 01.2023
Security Guard
Star Security Services
02.2022 - 05.2022
Production Worker
Global Contract
10.2021 - 02.2022
Logistics and Supply Chain Logistics Management -
Canadore College
Project Management in IT -
Canadore College
Bachelor of Technology in Computer Science -
MDU, India
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