Navpreet Kaur
Surrey,BC
Summary
Professional in logistics coordination, bringing valuable experience in dispatch operations. Known for optimizing workflow and improving operational efficiency. Highly reliable with strong emphasis on teamwork and adaptability to changing needs, proficient in communication and problem-solving.
Overview
5
5
years of professional experience
Work History
Dispatch Coordinator
Elevation Transport Ltd
04.2023 - Current
- Streamlined communication between drivers, customers, and management for improved customer satisfaction.
- Mitigated potential conflicts between drivers or customers by acting as a liaison during high-pressure situations.
- Responded to high volume of phone and email requests to provide logistics information.
- Maintained accurate records of dispatched orders, ensuring efficient billing processes and client satisfaction.
- Coordinated daily dispatch operations to ensure on-time deliveries.
Account Executive - Payables and Receivables
Lalli Bros Express Ltd
10.2020 - 03.2023
- Bi-weekly payroll, accounts receivable/Payables
- Analyzed aging reports to identify overdue accounts and followed up accordingly.
- Received, record and bank cash, checks, and vouchers.
- Performed general office duties, such as filing, answering telephones, and handling routine correspondence.
Education
undefined
Govt. Girls Sr. Sec. School Rahon
Rahon, PunjabDiploma - computer science
Langara college
Surrey, BC12.2020
Skills
- E-Mail and Telephone Communication
- Logistics management
- Route planning expertise
- Service coordination
- Customer service
- Customer request management
- Database maintenance
- Work order preparations
- Communication management
- Prioritizing calls
- Closing tickets
- Route planning and adjustment
- Service vehicle dispatch
- Routing orders
- Schedule coordination
- Service planning
- Service requests
Languages
Punjabi - Advanced
Timeline
Dispatch Coordinator
Elevation Transport Ltd
04.2023 - Current
Account Executive - Payables and Receivables
Lalli Bros Express Ltd
10.2020 - 03.2023
undefined
Govt. Girls Sr. Sec. School Rahon
Diploma - computer science
Langara college
Similar Profiles
Rose WhitemanRose Whiteman
Fuel Reporting, Pilot Car at Elevation TransportFuel Reporting, Pilot Car at Elevation Transport
JOYANN WAITHEJOYANN WAITHE
HR Coordinator at Elevation Infusion Services And Elevation Homecare AgencyHR Coordinator at Elevation Infusion Services And Elevation Homecare Agency
Erin MurrayErin Murray
Salon Manager at Salon ElevationSalon Manager at Salon Elevation
Deepali Deepali null
Childcare Assistant (Live-in Support) at Private Family HomeChildcare Assistant (Live-in Support) at Private Family Home
Harprabhjot SinghHarprabhjot Singh
Electrical Technician at Zee Electrical Ltd.Electrical Technician at Zee Electrical Ltd.