Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Manpreet Singh

6744 151A, SURREY,BC

Summary

Seeking a position to leverage my organizational and communicational skills and educational background. Understanding Customer Care Executive with over couple of years of experience in customer care arena. Excellent time management and organizational skills to adapt to new processes.

Overview

3
3
years of professional experience

Work History

CUSTOMER CARE EXECUTIVE

CRM Services India Private Limited
02.2022 - 08.2023
  • Managed high volume of inbound calls, multitasking effectively to address diverse customer needs simultaneously.
  • Delivered personalized assistance by actively listening to customers'' concerns and adapting responses accordingly.
  • Achieved high customer satisfaction ratings, consistently meeting and exceeding service benchmarks.

Delivery Driver

Frucarto Supplies Ltd.
12.2020 - 12.2021
  • Delivered packages to customer doorsteps and business offices.
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
  • Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.

Education

Human Resource Management (Post Graduate Diploma) -

Kwantlen Polytechnic University
Surrey, BC
04.2026

Graduate (Bachelors of Arts) -

PANJAB UNIVERSITY CHANDIGARH

Three year Diploma in Civil Engineering -

PSBTE

Skills

  • Customer Support
  • Call Center Operations
  • Teamwork and Collaboration
  • Computer Skills

Languages

English
Hindi
Punjabi

Timeline

CUSTOMER CARE EXECUTIVE

CRM Services India Private Limited
02.2022 - 08.2023

Delivery Driver

Frucarto Supplies Ltd.
12.2020 - 12.2021

Human Resource Management (Post Graduate Diploma) -

Kwantlen Polytechnic University

Graduate (Bachelors of Arts) -

PANJAB UNIVERSITY CHANDIGARH

Three year Diploma in Civil Engineering -

PSBTE

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Manpreet Singh