Manpreet Singh
Brampton,ON
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
Security Supervisor
Conestoga college - Paragon Security
Mississauga, ON
05.2024 - Current
- Developed security policies and procedures to ensure the safety of personnel and property.
- Monitored daily operations of security team, including schedules, assignments, and performance reviews.
- Trained new security personnel on company policies and procedures.
- Analyzed data from CCTV systems to identify potential threats or unauthorized access.
- Conducted investigations into suspicious activity or violations of policy.
- Assisted with emergency response protocols in case of a breach or other incident.
- Maintained relationships with local law enforcement agencies to coordinate responses to incidents as needed.
- Performed periodic audits of hardware and software assets to ensure they were properly secured.
- Provided tactical support in emergency situations, including hostage rescue operations and active shooter scenarios.
- Created detailed reports documenting all incidents encountered during patrols or investigations.
- Responded to calls for service from dispatch personnel while providing backup support to fellow officers when necessary.
- Performed first aid on injured persons until paramedics arrived at scene.
- Developed strategies for improving overall effectiveness of Bylaw Enforcement initiatives.
- Issued warnings or citations for non-compliance with applicable laws or regulations.
- Collaborated closely with other law enforcement agencies on joint investigations.
- Enforced bylaws and regulations related to public health, safety, and environment.
Mobile Security Officer
City of Brampton - Paladin
Brampton, Ontario
10.2023 - Current
- Maintained high levels of alertness throughout shifts.
- Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
- Provides security services to City owned and/or operated properties through the operation of various security systems and patrolling, including responding and effectively handling emergency and non-emergency, security and law enforcement calls, maintaining the utmost confidentiality at all times.
- Identified suspicious activity to determine appropriate response.
- Monitors and patrols assigned areas of City owned and/or operated properties and the surrounding grounds through physical patrols and by monitoring various security systems Observes, investigates, and acts on possible breaches of security, criminal code violations, fire and safety hazards, illegal entry, theft, and malfunction or interruption of utilities, machinery or equipment.
- Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.
- Responds to public inquiries and represents the City of Brampton Corporate Security Division by promoting security services that contribute positively to the results of the division, and corporate vision.
- Enforces bylaws and various Acts, Codes and City policies such as the Trespass to
- Property Act and the Criminal Code of Canada
- Resolves conflict situations including staff and general public complaints and disputes Maintains current knowledge of required legislation, resources, and City policies and procedures
- Complies with all applicable requirements contained in the Private Security and Investigative Service Act
- Conducts open-up and facility lock-down and security testing
- Screens unauthorized persons/staff and may be required to escort and/or physically remove offenders and trespassers from City owned/operated properties. Legally arrests individuals as required and surrenders them to Police as soon as possible
- Responds to security and fire alarms in City vehicle and performs proactive patrols at City owned or operated sites
- Responds to public inquiries and performs guarded tours along designated routes; records same. Assists in the movement of visitors, employees and dignitaries
Dispatch Security Officer
City of Brampton - Paladin
Brampton, ON
03.2024 - 04.2024
- Assists with the supervision of in-house and contracted security guards.
- Handle and respond to escalated complex issues through effective investigation, mediation and conflict resolution.
- Answer queries and responds to requests from internal customers, business partners, and the public. Is available to assist team members in the handling of complicated and escalated concerns, as well as in system or operational emergencies, providing prompt accurate responses.
- Oversees the timely and consistent response to staff and public inquiries.
- Maintain awareness and communicate with staff in a timely manner on current events available through the media, relevant public programs, meetings, local events and information sessions.
- Escalate calls to Security Services management for resolution as necessary.
- Communicates and coordinates with event staff and organizers ensuring the safety of staff, attendees and participants.
- Observed behavior patterns of people in order to detect any potential threats.
- Provided customer service to citizens inquiring about city services and programs.
- Reviewed current policies, procedures, regulations, standards, guidelines. related to 311 services.
Security Field Supervisor
Vista security & Investigation
Mississauga, ON
01.2023 - 10.2023
- Recorded required data for incident reports and files.
- Provided security team leadership and contributed to on-call duties.
- Secured premises and personnel by patrolling property and monitoring surveillance cameras.
- Managed security staff schedules for shifts, minimizing overtime costs.
- Conducted site reviews and security audits and made recommendations to management based on findings.
- Communicated and enforced compliance with state and local laws while emphasizing company standards of professionalism and safety.
- Collaborated with law enforcement to resolve escalated situations.
- Enforce security policies and procedures in order to maintain a safe environment for staff and visitors.
- Train new employees on proper security protocols, including access control systems, CCTV monitoring.
Tactical Security Supervisor
Shoppers World Mall - Vista Security
Brampton, Ontario
03.2022 - 12.2022
- Recorded incident reports with detailed accounts of occurrences.
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Conducted frequent security audits to identify potential problems related to physical security, staff safety and asset protection.
- Analyzed and investigated incidents alongside functional management and security supervisors.
- Led team of 20 guards in monitoring high volume of mall traffic during peak hours and days.
- Maintained excellent attendance record, consistently arriving to work on time.
- Reviewed camera and system feeds and alerted proper respondents regarding discrepancies.
- Reported suspicious activities and persons to law enforcement.
- Operate Site Mobile.
- Monitor Sprinkler Pressure on each shift.
- Dealing with fatality incidents.
Tactical Security Officer
Shoppers World Mall - Vista Security
Brampton, Ontario
06.2021 - 03.2022
- Completing daily reports, verifying information, using online Security Software.
- Follows site protocols and procedures and enforce rules where necessary.
- Response to alarms
- Perform regular patrols and watch for unusual activities.
- Performing parking enforcement duties as required by site.
- Reviewed both security camera footage and live feeds to spot trespassers and criminal activity.
- Making arrests for Thefts, Prohibited Activities, Trespassing under section 494.
Security Officer
G4s Secure Sol
Mississauga, ON
12.2020 - 06.2021
- Secured personal and company goods against robbery, vandalism, and illegal entry.
- Monitored employee activities, confirming compliance with security regulations.
- Contacted law enforcement in case of unauthorized persons, documents, and materials.
- Responded quickly to emergency situations to assess and deflect issues
AWS Developer
Humber college
Toronto, ON
01.2019 - 04.2019
- Configured computing, networking and security systems within cloud environment.
- Evaluated firewalls and monitored threats to establish secure cloud environments.
- Implemented improvements to boost site performance.
- Directed design, writing and production of page content to fulfill project demands and satisfy customer needs.
Packaging Operator
Breadko National baking ltd
Mississauga, ON
02.2018 - 04.2019
- Labeled packages and recorded items packed in preparation for shipping.
- Processed finished product by moving through packaging machines.
- Set up jobs for lines and assisted with printing labels and packaging.
- Oversaw manual and automated packaging activities.
Education
Computer And Networking Support Technician
Humber College
Toronto, ON05.2020
Bachelor of Science - Bachelor of Science
Punjabi University
Patiala, Punjab, India04-2017
Associate of Applied Science -
Govt Sen Sec School Sherpur
Sherpur03-2015
Skills
- Knowledge and understanding of applicable federal, provincial, and municipal legislation and regulations in Security and Life Safety management
- Thorough understanding of legal authorities related to arrest, search and seizure
- Strong leadership and communication skills with a proven ability to build relationships
- Strong coaching, mentoring and staff development skills
- Strong analytical skills necessary to resolve problems and look for solutions
- Experienced in proper investigation procedures to ensure that incidents are properly handled and documented
- In-depth knowledge of Security and Life Safety technology (ie CCTV, Access Control, Fire Alarm, Intrusion) and other security-related systems
- Working knowledge of site security and life safety needs and industry-related techniques, technology and trends
- Strong organizational, prioritization and time management skills
- Ability to delegate effectively and be flexible and adaptable when dealing with a diversity of people and situations
Volunteering
Volunteering with KHALSA AID
Khalsa Aid is an international NGO with the aim to provide humanitarian aid in disaster areas and civil conflict zones around the world.
- Stocking the stuff received as donation
- Distributing required stuff to needful
- Providing Aid
- Donation
- Maintaining record
Volunteering with Ek zaria (India)
Ek Zaria is an Initiative by We Do Not Accept Money or Things. The sole purpose is to act as an intermediate to unite the two ends - the underprivileged and the donor or volunteer. It's an organization for the people by the people.
License and Certificates
- M.L.E.O Certified from city of Brampton - B1460
- MA. B Components of Acceptability, Legislation
- Canadian Charter of rights and freedom criminal
- Code of Canada Trespass to property act
- National Enhanced Use of force certified
- Model, Theory Written Exam - Pass
- Physical Components - Pass
- Use of Narcose training and certified
- WHMIS Supervisor Certificate
- Active Shooter Course certified
- Baton trained
Languages
- English
- Punjabi
- Hindi
- Urdu
Timeline
Security Supervisor
Conestoga college - Paragon Security
05.2024 - Current
Dispatch Security Officer
City of Brampton - Paladin
03.2024 - 04.2024
Mobile Security Officer
City of Brampton - Paladin
10.2023 - Current
Security Field Supervisor
Vista security & Investigation
01.2023 - 10.2023
Tactical Security Supervisor
Shoppers World Mall - Vista Security
03.2022 - 12.2022
Tactical Security Officer
Shoppers World Mall - Vista Security
06.2021 - 03.2022
Security Officer
G4s Secure Sol
12.2020 - 06.2021
AWS Developer
Humber college
01.2019 - 04.2019
Packaging Operator
Breadko National baking ltd
02.2018 - 04.2019
Computer And Networking Support Technician
Humber College
Bachelor of Science - Bachelor of Science
Punjabi University
Associate of Applied Science -
Govt Sen Sec School Sherpur
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