Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Personal Support Worker
Overflow Home Health
Timmins, ON
09.2024 - Current
Help clients with personal needs from exercise to bathing and personal grooming.
Administer medications according to physician's orders and monitored responses to treatment regimens.
Follow care plan and directions to administer medications.
Residential Counselor
Community Living Timmins
11.2022 - Current
Provide guidance and support to clients in need of assistance with daily living skills.
Reduce behavioral incidents by employing de-escalation techniques and maintaining calm environment.
Promote independent living skills through coaching residents in daily tasks such as meal preparation, hygiene, and budgeting.
Monitor and document client progress toward meeting goals and objectives.
Prepare meals and assist clients with laundry and household chores.
Assistant Department Manager
Pick Of The Crop
01.2021 - 12.2022
Ordered inventory and reported discrepancies to control costs and maintain inventory levels.
Collaborated with department manager to develop and implement strategic plans for growth and improvement.
Supervised and co-ordinate department staff.
Resolved issues including customer requests, complaints and supply shortage.
Increased customer satisfaction levels by addressing concerns promptly and providing exceptional service.
Security Guard
Advanced Security
04.2022 - 10.2022
Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Completed full building and grounds patrols to spot and investigate concerns.
Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
Enhanced overall security by conducting thorough patrols and monitoring premises.
Prepared Foods Clerk
Pick Of The Crop
04.2019 - 12.2020
Enhanced customer satisfaction by providing excellent service and efficiently addressing inquiries.
Assisted customers with their food needs and provide information about products and services.
Stocked inventory from truck delivery.
Provided assistance by responding to customer questions in and effective and efficient manner.
Maintained clean and organized work environment, ensuring compliance with food safety regulations.
Collaborated with team members to ensure smooth operations during high-traffic periods.
Front Desk Agent
Park Plaza Hotel
Chandigarh, India
06.2017 - 07.2018
Collected room deposits, fees, and payments.
Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.
Handled incoming calls professionally, directing inquiries to appropriate personnel as needed.
Education
Personal Support Worker - Healthcare
Northern College of Applied Arts And Technology
South Porcupine, ON
06-2025
Associate of Applied Science - Computer Engineering Technician
Northern College of Applied Arts And Technology
South Porcupine, ON
05.2020
High School Diploma -
Guru Gobind Singh Public Senior Secondary School
Punjab,India
06.2017
Skills
Professionalism and Ethics
Strong communication skills
Reliable and professional
Time management
Team player
Organized
Microsoft Office skills
MS Word MS Powerpoint
MS Outlook MS Excel
Certification
First Aid and CPR
CPI certificate
GPA certificate
Timeline
Personal Support Worker
Overflow Home Health
09.2024 - Current
Residential Counselor
Community Living Timmins
11.2022 - Current
Security Guard
Advanced Security
04.2022 - 10.2022
Assistant Department Manager
Pick Of The Crop
01.2021 - 12.2022
Prepared Foods Clerk
Pick Of The Crop
04.2019 - 12.2020
Front Desk Agent
Park Plaza Hotel
06.2017 - 07.2018
Personal Support Worker - Healthcare
Northern College of Applied Arts And Technology
Associate of Applied Science - Computer Engineering Technician