Empathetic Care Worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for residents. Offers enhanced care with flexible learning approach for patients. Experience in hospital and in-home settings providing guidance and encouragement to patients through physical and emotional support.
Overview
17
17
years of professional experience
Work History
Personal Support Worker
DJ MacDonald
09.2023 - Current
Entrusted to handle confidential and sensitive situations in professional matter.
Assisted clients in maintaining personal hygiene through bathing, grooming, and dressing tasks.
Enhanced patient comfort by providing compassionate and attentive personal care.
Liaised with key accounts to deliver targeted administrative household support.
Utilized adaptive equipment appropriately when assisting clients with mobility-related tasks or exercises.
Developed trust-based relationships with clients through active listening and empathetic communication skills.
Personal Support Worker
Janine Wall
03.2018 - 08.2023
Entrusted to handle confidential and sensitive situations in professional matter.
Assisted clients in maintaining personal hygiene through bathing, grooming, and dressing tasks.
Enhanced patient comfort by providing compassionate and attentive personal care.
Utilized adaptive equipment appropriately when assisting clients with mobility-related tasks or exercises.
Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.
Developed trust-based relationships with clients through active listening and empathetic communication skills.
Assisted clients with daily living activities, promoting independence and wellbeing.
Personal Support Worker
Cornwall Community Hospital
01.2007 - 05.2013
Entrusted to handle confidential and sensitive situations in professional matter.
Assisted clients in maintaining personal hygiene through bathing, grooming, and dressing tasks.
Enhanced patient comfort by providing compassionate and attentive personal care.
Utilized adaptive equipment appropriately when assisting clients with mobility-related tasks or exercises.
Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.
Replaced bandages, dressings, and binders to care for wounds and encourage healing.
Maintained accurate records of patient care, progress, and concerns, contributing to effective communication among healthcare team members.
Recorded status and duties completed in logbooks for management.
Assisted clients with daily living activities, promoting independence and wellbeing.
Participated in ongoing professional development opportunities to stay current on industry trends and best practices in personal support work.
Completed regular check-ins and progress report for each client.
Implemented strategies for managing challenging behaviors in dementia patients, creating a safe environment for all involved.
Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
Recognized and reported abnormalities or changes in patients' health status to case manager.
Consulted with supervisors to assess cases and plan strategies for enhancing care.
Educated family members on best practices for supporting their loved one''s needs at home.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
Provided emotional support to patients and their families during difficult times, fostering positive relationships.
Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
Transported individuals to events and activities, medical appointments, and shopping trips.
Provided compassionate and patient-focused care to cultivate well-being.
Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
Provided safe mobility support to help patients move around personal and public spaces.
Education
No Degree - Personal Support Worker
Algonquin College
Pembroke ON
09.1998
No Degree - Health Care Aide
Algonquin College
Pembroke, ON
02.1995
Skills
Behavior redirection
Active Listening
Physical therapy administration
Excellent Communication
Strong Ethics
Personal Care Aide (PCA)
Cultural Sensitivity
Reliability
Self Motivation
Bedside Care
Relationship Building
Professionalism
Organizational Skills
Analytical Thinking
Schedule Management
Interpersonal Communication
Elderly Care
PPE Usage
Effective Communication
Critical Thinking
Client Education
Vitals Monitoring and Documentation
Supportive Personality
Adaptability
Attention to Detail
Languages
English
Full Professional
certificates
I have training in palliative care and Alzheimer care. I have assisted doctors in the emergency as well I have worked in the psychiatric floor as well as rehabilitaion. I have transported my clients to and from appointments. I have worked in dialysis, operating room and floor. I am very versatile in many areas.