Manpreet Kaur

• Managed and motivated employees to be productive and engaged in work.
• Maintained professional, organized, and safe environment for employees and patrons.
• Accomplished multiple tasks within established timeframes.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
• Maximized performance by monitoring daily activities and mentoring team members.
• Developed and maintained relationships with customers and suppliers through account development.
• Improved safety procedures to create safe working conditions for workers.
• Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
• Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
• Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
• Improved customer satisfaction scores by overhauling customer service protocols and training staff in customer engagement techniques.

Secured premises by detaining those suspected of engaging in violent or destructive actions.

Monitored assigned zones to detect illegal activities.

Monitored and enforced safety procedures to uphold protection standards within the facility.

Safeguarded confidential materials during shipment.

Confirmed patron identification to ensure legal compliance.

Documented criminal activities for local law enforcement.

Provided exceptional customer service.

Greeted customers warmly and courteously.

Handled customer orders efficiently.

Ensured continuous cleanliness.