Dedicated administrative professional well-versed in communication and team building. Knowledgeable in medical terminology and scheduling. Ready to bring years of relevant work experience to your team.
Overview
3
3
years of professional experience
Work History
Medical Office Assistant
Appletree Medical Centre
05.2023 - 12.2023
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Restocked each medical room with adequate supply of medications and supplies in preparation for patients.
Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
Adhered to strict HIPAA guidelines to protect patient privacy.
Coordinated patient scheduling, check-in, check-out and payments for billing.
Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
Supervisor
Punjabi Canteen
09.2023 - 05.2024
Created and managed project plans, timelines and budgets.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Conducted regular reviews of operations and identified areas for improvement.
Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
Team Member
Tim Hortons
06.2022 - 04.2023
Developed strong cooperative relationships with coworkers and managers.
Trained new team members by relaying information on company procedures and safety requirements.
Operated register to process payments and collect cash payment for order totals.
Worked different stations to provide optimal coverage and meet production goals.
Maintained productive, efficient approach to all tasks.
Team Member
Burger King
06.2021 - 08.2022
Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Contributed to team success by completing jobs quickly and accurately.
Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
Learned all required tasks quickly to maximize performance.
Kept work areas clean, organized, and safe to promote efficiency and team safety.
Assisted customers in selecting merchandise best suited to needs.
Education
Office Administration Health Services - Health Administration
Algonquin College
Ottawa, ON
01.2023
12th grade - undefined
Luvdale Sen. School
03.2019
Skills
Schedule development
Data analytics
Customer service
Staff development
Verbal and written communication
Decision-making
Staff discipline
Inventory control
Languages
English
Full Professional
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Supervisor
Punjabi Canteen
09.2023 - 05.2024
Medical Office Assistant
Appletree Medical Centre
05.2023 - 12.2023
Team Member
Tim Hortons
06.2022 - 04.2023
Team Member
Burger King
06.2021 - 08.2022
12th grade - undefined
Luvdale Sen. School
Office Administration Health Services - Health Administration