MANPREET KAUR
Summary
I am an energetic, ambitious person who has developed a mature and responsible approach to any task that I undertake, or situation that I am presented with. Enthusiastic and ambitious customer service specialist with wide- spread transferable skills in management, sales, and operations. Exceptional ability to connect with people and understand their wants, needs, and desires and delivering legendary service on every interaction.
Overview
7
7
years of professional experience
Work History
Membership Clerk, Cashier
Costco
05.2022 - Current
- Process member signups, renewals and added cards
- Educate members about memberships, warehouse and credit card programs
- Keys membership information into computer, keeps logs and paperwork
- Processes member orders and collects payment as keyed to computer by cheque, cash, debit or credit terminal, issue receipts
Practicum
VGH (Medicine Hospitalist Unit)
09.2024 - 10.2024
- Administrative Support: Managing patient admissions and discharges, updating patient records, and handling correspondence
- Communication: Acting as a liaison between patients, nurses, and physicians to ensure clear communications
- Data Entry : Accurately entering and maintaining patient information in electronic health records
- Assisting nurses with clerical tasks
- Transport patients to treatment units, testing units, operating rooms, or other areas, using wheelchairs, stretchers, or moveable beds
Submission Officer
BLS International Services Canada Inc
07.2021 - 11.2021
- Processing applications and ensure accurate and timely data entry into the system with zero errors
- Handover of passports and other documents to courier, applicants after proper processing
- Scanning and uploading of documentation
- Tracking of passports
- Handling customer queries in person and by email
- Preparing reports for day to day transactions
Assistant Manager
Domino's
02.2018 - 07.2021
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies
- Taking customer orders accurately, whether in-person or over the phone, entering them into the system
Education
Nursing Unit Clerk - Healthcare
Stenberg College
Surrey, BC10.2024
Post Baccalaureate Diploma - Business
Kwantlen Polytechnic University
Surrey, BC04.2019
Bachelor of Science - Science and I.T.
Punjab University
Chandigarh, Punjab05.2017
Skills
- Communication
- Customer Service
- Organization and time management
- Good telephone etiquette
- Computer literacy
- Team Work
- Data Entry
- Problem Solving
- Typing (40 wpm)
- Multitasking
Timeline
Practicum
VGH (Medicine Hospitalist Unit)
09.2024 - 10.2024
Membership Clerk, Cashier
Costco
05.2022 - Current
Submission Officer
BLS International Services Canada Inc
07.2021 - 11.2021
Assistant Manager
Domino's
02.2018 - 07.2021
Post Baccalaureate Diploma - Business
Kwantlen Polytechnic University
Bachelor of Science - Science and I.T.
Punjab University
Nursing Unit Clerk - Healthcare
Stenberg College
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