Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

Manpreet Kaur

Vaughan,Canada

Summary

Experienced General Merchandise Department Manager skilled in strategic planning, inventory management, and team leadership. Expertise in creating efficient systems and fostering employee development to drive store success. Known for enhancing sales performance through effective merchandising strategies and improving customer shopping experiences.

Overview

2
2
years of professional experience

Work History

General Merchandise Department Manager

WALMART
Vaughan, Ontario
06.2024 - Current
  • Implemented successful strategies that led to a significant rise in sales revenues across the merchandising division.
  • Analyzed customer feedback to improve customer service and product selection.
  • Managed inventory levels of all general merchandise products, including ordering, stocking, and pricing.
  • Resolved customer complaints regarding products or services in a professional manner.
  • Conducted regular meetings with staff members to discuss performance issues or potential improvements in the department.
  • Ensured compliance with company policies and procedures related to safety, security, cleanliness, and customer service standards.
  • Collaborated with other departments within the store to maximize cross-selling opportunities.
  • Established relationships with key stakeholders such as vendors or local businesses.
  • Assigned team members to tasks according to job knowledge and personal skills.

Overnight Merchandising Store Associate

Walmart Canada
Vaughan, Ontario
07.2022 - Current
  • Maintains inventory accuracy for the facility by binning and picking merchandise, utilizing the inventory management system, completing bin audits, working inventory exceptions, and correcting shelf capacities.
  • Maintains merchandise presentation by stocking and rotating merchandise, removing damaged or out-of-date goods, setting up, cleaning, and organizing product displays, signing and pricing merchandise appropriately, and securing fragile and high-shrink merchandise.
  • Helps ensure the proper execution of the customer inventory flow process, the maintenance of backroom standards, the unloading of trucks, the correct processing of freight, and that the backroom is ready for incoming freight.

Education

Post Graduate Diploma Program - Global Business Management

Georgian College@ILAC
Toronto, ON
11-2023

Bachelor of Commerce - Accounting And Finance

Lovely Professional University
Jalandhar, Punjab
10-2020

Skills

  • Flexible Schedule
  • Decision-Making
  • Time Management
  • Database Management
  • Data Analysis
  • Interpersonal Communication
  • Microsoft Office
  • Advanced Excel

Accomplishments

Shining Star of the Month
October, 2023
Walmart Company

  • Recognized for exceptional performance in customer service and sales, leading to a 30% increase in department sales during the month through effective merchandising and promotional strategies.
  • Enhanced the shopping experience by implementing a new inventory management system, resulting in a 20% reduction in stock discrepancies and ensuring product availability for customers.
  • Played a key role in training and mentoring new associates, fostering a collaborative team environment that improved overall staff productivity and morale.
  • Consistently received positive feedback from customers, achieving a 95% satisfaction rating on customer feedback surveys.

References

References available upon request.

Timeline

General Merchandise Department Manager

WALMART
06.2024 - Current

Overnight Merchandising Store Associate

Walmart Canada
07.2022 - Current

Post Graduate Diploma Program - Global Business Management

Georgian College@ILAC

Bachelor of Commerce - Accounting And Finance

Lovely Professional University

Similar Profiles

CREATE PROFILE
Manpreet Kaur