Manpreet Kaur
Ottawa,ON
Summary
Dedicated professional with demonstrated strengths in customer service, time management and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Associate
Costco
Ottawa, ON
10.2022 - Current
- Inspected quality, quantity and availability of goods against records.
- Avoided safety hazards by correctly operating company tools and equipment.
- Achieved organizational targets by consistently placing items in correct locations and resolving discrepancies.
- Supported inventory accuracy and recorded material movements in company software.
- Verified incoming shipments against documentation and quality standards.
Customer Service Cashier
Popeye's Restaurants
Ottawa, ON
08.2022 - Current
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Worked with floor team and managers to meet wide range of customer needs.
- Met customer service goals and exceeded customer expectations.
- Performed cash, card and check transactions to complete customer purchases.
- Developed and managed relationships with customers to increase customer loyalty.
Customer Service Associate
Marshalls Barrhaven
Ottawa, ON
07.2022 - 11.2022
- Working in fashion (clothing) from checking the quality and adding sensors to clothes
- Greeted customers and helped with product questions, selections and purchases.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking orreorganizing products
- Informed customers of current store promotions to encourage additional sales purchases.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Promptly responded to inquiries and requests from prospective customers.
Customer Service Associate
A&W
Ottawa, ON
08.2018 - 01.2020
- Promptly responded to inquiries and requests from prospective customers.
- Trained new personnel regarding company operations, policies and services.
- Promoted available products and services to customers during service, account management, and order calls.
- Investigated and resolved customer inquiries and complaints quickly.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
Supervisor
Burrito Gringo | NEPEAN
Ottawa, ON
08.2019 - 05.2022
- Helped team meet targets by keeping stock levels optimized and coordinating necessary resources to support employees' needs
- Improved team performance by offering direction and hands-on support.
- Verified employee performance, checking each job and retraining or disciplining to correct problems.
- Inspired teams using motivational leadership style.
Education
Culinary Management -
Algonquin College
Ottawa, ON12.2020
Skills
- Dedicated
- Responsible
- Reliable
- Confident
- Determined
- Self-Driven
- Management Training
- Passionate Learner
- Good Communication
- Leadership skills nominated as class representative
- Customer Relationships
- File and Database Management
- Supervise, co-ordinate and schedule activities of staff
Middle Initial
M K
Languages
English
Full Professional
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Urdu
Full Professional
Certification
- security guard License
- License First aid / CPR
Timeline
Associate
Costco
10.2022 - Current
Customer Service Cashier
Popeye's Restaurants
08.2022 - Current
Customer Service Associate
Marshalls Barrhaven
07.2022 - 11.2022
Supervisor
Burrito Gringo | NEPEAN
08.2019 - 05.2022
Customer Service Associate
A&W
08.2018 - 01.2020
Culinary Management -
Algonquin College