Manpreet Kaur

• Blocked and faced products on displays and shelves in accordance with company policy.
• Greeted customers and directed to requested products.
• Removed debris and packaging from boxes and separated for recycling or disposal.
• Consistently lifted materials weighing as much as 20 to 30 pounds.
• Helped customers locate desired items and transfer oversized items to vehicles

Managed regular cleaning and sanitation to keep kitchen free of debris or build-up and minimize infection risks.

• Evaluated kitchen staff performance and motivated improvements with encouragement, retraining and contests.
• Resolved customer satisfaction issues with food service to maintain establishment loyalty.
• Kept costs under control by managing portions and minimizing food waste caused by overcooking.
• Tracked food production levels, meal counts and supply costs.

• Customer service
• Offered advice and assistance to customers, paying attention to special needs or wants.
• Trained staff on operating procedures and company services.
• Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.

• Resolved customer complaints and maintained clean and tidy checkout area.
• Enabled customers to feel welcomed, important and appreciated by answering questions about products sold throughout store.
• Maintained customer satisfaction with quick and professional handling of refunds.
• Handled approximately daily credit and cash transactions for customers with accuracy and speed.
• Managed over 55 customers calls per day.

• Take orders and serve food
• Experience as cook and cashier
• Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
• Worked flexible schedule and extra shifts to meet business needs.
• Worked closely with shift manager to solve problems and handle customer concerns.
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