Manpreet Kaur
Brampton,Ontario
Summary
Efficient Dispatcher with 2 years experience in managing fleet and personnel operations. Strong problem-solving skills and commitment to promptly resolving issues.
Overview
3
3
years of professional experience
Work History
Dispatch Coordinator
Stl Transportation
09.2023 - 01.2024
- Coordinate and plan with team members to efficiently dispatch company's resources
- Track shipments and ensure timely deliveries .
- Resolve any issues or concerns related to deliveries and shipment.
- Maintain accurate records of all orders, deliveries and communications
- Ensure that imaging, sending paperwork to brokers and stack manifest are done in timely manners to keep freight moving without any delays
Dispatcher
Samhil Logistics Inc
04.2021 - 07.2023
- Implemented new dispatch software that streamlined processes, resulting in greater productivity across team.
- Monitor and update status of shipments to keep track of on-time delivery .
- Negotiated rates with carriers for cost-effective shipping options without sacrificing quality or timeliness of deliveries.
- Handled incoming calls and emails from customers regarding issues with deliveries.
- Prepared and processed import and export documentation according to customs regulations, laws or procedures
Education
Bachelor of Science - Computer Science
Lambton College of Applied Arts And Technology
Toronto, Canada01.2020
Skills
- Organizational skills
- Customer service
- Time Management
- Analytical skills
- Problem-Solving
- Scheduling proficiency
Languages
English
Punjabi
Dispatch skills
- Border crossing process (PAPS, ACE and PARS, ACI)
- Border connect, Avaal border crossing and load link software
- Rate negotiation and customer service
Timeline
Dispatch Coordinator
Stl Transportation
09.2023 - 01.2024
Dispatcher
Samhil Logistics Inc
04.2021 - 07.2023
Bachelor of Science - Computer Science
Lambton College of Applied Arts And Technology
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