KIRANDEEP KAUR
Dartmouth,NS
Summary
Dispatch Coordinator with proven track record in enhancing productivity and operational efficiency. Expertise in logistics management and route optimization, facilitating seamless operations. Strong time management and problem-solving skills drive successful team coordination and high customer satisfaction.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Dispatch Coordinator
YTR TRANSPORT
Bedford, NS
04.2025 - Current
- Negotiated contracts with carriers for transportation services at competitive rates.
- Maintained up-to-date records of freight movement and shipment tracking information in the system.
- Analyzed fleet utilization data from past months to identify areas for improvement.
- Resolved billing disputes with carriers regarding payment for services rendered.
- Verified that all necessary documents are present before releasing the shipment.
- Tracked real-time location of vehicles using GPS technology.
- Created reports related to dispatching activities such as fuel usage statistics or number of loads dispatched daily, weekly, monthly.
Dispatch Supervisor
Big World Logistics
Brampton, Canada
01.2024 - 09.2024
- Assisted with the development of new policies related to dispatch operations as needed.
- Dispatch 40+ trucks for different locations for instance, USA and Canada-wide.
- Implemented safety protocols for drivers to minimize risk of accidents or injury.
- Trained, coached and mentored new hires in dispatch operations.
- Maintained accurate records of all shipments, including tracking numbers, and delivery times.
- Created and implemented daily dispatch plans to ensure customer service levels were met.
- Identified areas where cost savings could be achieved while maintaining high levels of customer service.
- Assigned loads to drivers based on designated routes and driver location.
- Relayed work orders, messages, or information to or from drivers by telephone, or two-way radio.
- Managed data entry and documentation for deliveries.
- Oversaw dispatch communications within specifically assigned territories.
Education
Computer System Technician Program -
St.lawrence College
ONSkills
- Front desk Receptionist
- Customer Service
- MS Word
- Excel
- Power Point
- Outlook
- Organizational skills
- Communication skills
- Written skills
- Data entry
- Computer keyboard
- Fast pace work
- Office administrative services
- Photocopying
- Filing
- Preparing correspondence
- Client communication
- Dispatch software
- Xpert /AVAAL/TWS/LOADLINK
- Motive
- TMS
- Amazon load board
Certification
- Dispatch Training Certificate
- Security License
- First Aid & CPR
- Border Crossing Process (PAPS, ACE and PARS, ACI)
- Experience of Load Link and booking loads
- Power DAT (Interstate load booking)
- Avaal Border Crossing Software
- Rate Negotiation and customer service
- Knowledge of Market rates
- Experience in Auto part and meat shipment loads
Timeline
Dispatch Coordinator
YTR TRANSPORT
04.2025 - Current
Dispatch Supervisor
Big World Logistics
01.2024 - 09.2024
Computer System Technician Program -
St.lawrence College
Similar Profiles
Sandhya YSandhya Y
System Supervisor at Karnataka State Road Transport Corporation(KSRTC) & Bengaluru Metropolitan Transport CorporationSystem Supervisor at Karnataka State Road Transport Corporation(KSRTC) & Bengaluru Metropolitan Transport Corporation
Daniel NealDaniel Neal
Contract Transporter at Indiana Transport / Horizon TransportContract Transporter at Indiana Transport / Horizon Transport
Michele HoganMichele Hogan
Non Emergency Medical Transport Driver/Driver Liaison at Soars Transport/Northern California TransportNon Emergency Medical Transport Driver/Driver Liaison at Soars Transport/Northern California Transport
Jonathan LacroixJonathan Lacroix
Tool Room Attendant at CherubiniTool Room Attendant at Cherubini
SHIVAM CHAWLASHIVAM CHAWLA
Dock Controller at ARMOUR TRANSPORTATIONDock Controller at ARMOUR TRANSPORTATION