Manpreet Kaur
Charlottetown,PE
Overview
3
3
years of professional experience
Work History
Customer Service Representative
IOS Solutions
Charlottetown, PE
03.2022 - Current
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Updated account information to maintain customer records.
Breakfast Attendant
Holiday Inn Express Hotel
06.2022 - 11.2022
- Disposed of trash, wiped kitchen areas and mopped floors to meet health department sanitation inspection guidelines.
- Resolved guest concerns quickly regarding food selection, beverage availability and freshness.
- Prepared selection of coffees, fresh juices and other beverages for guest enjoyment.
- Arranged assortment of pastries, oatmeal and cereals to satisfy diverse appetites and optimize guest experience.
Personal Support Worker
Spectrum Health Care
Toronto, ON
09.2021 - 01.2022
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Built strong relationships with clients to deliver emotional support and companionship.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Provided safe mobility support to help patients move around personal and public spaces.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
Store Manager
Royal Paan
03.2020 - 12.2021
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
Education
Associate of Science - Nursing Management And Leadership
Pures College of Arts And Technology
04.2021
Associate of Science - Heath Care Management
Pures College of Arts And Technology
08.2020
Bachelor of Science - Nursing
Sri Guru Ramdas Institute of Nursing
India09.2018
Skills
- Problem-Solving Ability
- Multi-Line Phone Talent
- Prioritization
- Administrative Support
- Stock Management
- Active listening
- Keen observation
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Breakfast Attendant
Holiday Inn Express Hotel
06.2022 - 11.2022
Customer Service Representative
IOS Solutions
03.2022 - Current
Personal Support Worker
Spectrum Health Care
09.2021 - 01.2022
Store Manager
Royal Paan
03.2020 - 12.2021
Associate of Science - Nursing Management And Leadership
Pures College of Arts And Technology
Associate of Science - Heath Care Management
Pures College of Arts And Technology
Bachelor of Science - Nursing
Sri Guru Ramdas Institute of Nursing