Overview
Work History
Education
Skills
Work Availability
Timeline
CustomerServiceRepresentative

Manpreet Kaur

Charlottetown,PE

Overview

3
3
years of professional experience

Work History

Customer Service Representative

IOS Solutions
03.2022 - Current
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Updated account information to maintain customer records.


Breakfast Attendant

Holiday Inn Express Hotel
06.2022 - 11.2022
  • Disposed of trash, wiped kitchen areas and mopped floors to meet health department sanitation inspection guidelines.
  • Resolved guest concerns quickly regarding food selection, beverage availability and freshness.
  • Prepared selection of coffees, fresh juices and other beverages for guest enjoyment.
  • Arranged assortment of pastries, oatmeal and cereals to satisfy diverse appetites and optimize guest experience.

Personal Support Worker

Spectrum Health Care
09.2021 - 01.2022
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.

Store Manager

Royal Paan
03.2020 - 12.2021
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Completed point of sale opening and closing procedures.
  • Assisted with hiring, training and mentoring new staff members.

Education

Associate of Science - Nursing Management And Leadership

Pures College of Arts And Technology
04.2021

Associate of Science - Heath Care Management

Pures College of Arts And Technology
08.2020

Bachelor of Science - Nursing

Sri Guru Ramdas Institute of Nursing
India
09.2018

Skills

  • Problem-Solving Ability
  • Multi-Line Phone Talent
  • Prioritization
  • Administrative Support
  • Stock Management
  • Active listening
  • Keen observation

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Breakfast Attendant

Holiday Inn Express Hotel
06.2022 - 11.2022

Customer Service Representative

IOS Solutions
03.2022 - Current

Personal Support Worker

Spectrum Health Care
09.2021 - 01.2022

Store Manager

Royal Paan
03.2020 - 12.2021

Associate of Science - Nursing Management And Leadership

Pures College of Arts And Technology

Associate of Science - Heath Care Management

Pures College of Arts And Technology

Bachelor of Science - Nursing

Sri Guru Ramdas Institute of Nursing

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Manpreet Kaur