Manpreet Kaur
Charlottetown,PE
Overview
3
3
years of professional experience
Work History
Customer Service Representative
IOS Solutions
03.2022 - Current
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Updated account information to maintain customer records.
Breakfast Attendant
Holiday Inn Express Hotel
06.2022 - 11.2022
- Disposed of trash, wiped kitchen areas and mopped floors to meet health department sanitation inspection guidelines.
- Resolved guest concerns quickly regarding food selection, beverage availability and freshness.
- Prepared selection of coffees, fresh juices and other beverages for guest enjoyment.
- Arranged assortment of pastries, oatmeal and cereals to satisfy diverse appetites and optimize guest experience.
Personal Support Worker
Spectrum Health Care
09.2021 - 01.2022
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Built strong relationships with clients to deliver emotional support and companionship.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Provided safe mobility support to help patients move around personal and public spaces.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
Store Manager
Royal Paan
03.2020 - 12.2021
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
Education
Associate of Science - Nursing Management And Leadership
Pures College of Arts And Technology
04.2021
Associate of Science - Heath Care Management
Pures College of Arts And Technology
08.2020
Bachelor of Science - Nursing
Sri Guru Ramdas Institute of Nursing
India09.2018
Skills
- Problem-Solving Ability
- Multi-Line Phone Talent
- Prioritization
- Administrative Support
- Stock Management
- Active listening
- Keen observation
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Breakfast Attendant
Holiday Inn Express Hotel
06.2022 - 11.2022
Customer Service Representative
IOS Solutions
03.2022 - Current
Personal Support Worker
Spectrum Health Care
09.2021 - 01.2022
Store Manager
Royal Paan
03.2020 - 12.2021
Associate of Science - Nursing Management And Leadership
Pures College of Arts And Technology
Associate of Science - Heath Care Management
Pures College of Arts And Technology
Bachelor of Science - Nursing
Sri Guru Ramdas Institute of Nursing
Similar Profiles
Kevin PikazioKevin Pikazio
Customer Service Agent at IOS SolutionsCustomer Service Agent at IOS Solutions
Negar KheyrkhahanNegar Kheyrkhahan
Subject Matter Expert at IOS SolutionsSubject Matter Expert at IOS Solutions
Juanita Fandino RianoJuanita Fandino Riano
Customer Services and Talent Adquisition at Ios SolutionsCustomer Services and Talent Adquisition at Ios Solutions
CHRIS EJIOGUCHRIS EJIOGU
Customer Service Representative at IOS SolutionsCustomer Service Representative at IOS Solutions
Samuel GreenSamuel Green
Bakery Worker at SobeysBakery Worker at Sobeys