Manpreet Kaur

Inventory management

• Dealing with invoices
• Dealing with suppliers
• Resolve team member conflicts
• Handling customers calls and front line
• Train to new staff members
• Maintain team performance
• Resolved customer service issues by finding immediate solutions, increasing customer confidence and decreasing escalations to executive office.
• Evaluated employee performance on basis and coached and trained team members, increasing quality of work and employee motivation.
• Led employee relations through effective communication, coaching, training and development.

• Trained employees in time management and proper ways to complete job duties.
• Supervised team members and oversaw effective and efficient completion of job duties.
• Discussed daily work requirements with crew and assigned skills-based tasks to enable completion of work.
• Monitored team members to verify work quality and address concerns.
• Distributed necessary tasks and duties during each shift.
• Quickly and efficiently resolved complaints and escalated issues.
• Supervised end-of-day cleanup activities to remove debris and unnecessary supplies from customer premises.

• Dealing with customers
• Customer service
• Communication with new people
• Solve customer problems

• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
• Monitored employee performance and provided coaching and constructive guidance to address areas of concern.
• Evaluated employees' strengths and assigned tasks based upon experience and training.
• Set overall vision and provided team leadership.
• Worked with management team to implement proper division of responsibilities.
• Set and managed schedules to give proper coverage to required areas and meet customer service demands.
• Interviewed, hired and trained new employees for production positions.