Reliable business professional with experience in project management, process improvement, and financial analysis. Proven track record of successfully streamlining business operations and reducing costs. Adept at analyzing data to identify trends and developing strategies to improve efficiency. Proven track record of delivering high-quality software on time and within budget. Adaptable and organized with a servant leadership approach
Hi, I’m
Manny Nwokedi
St John's,Newfoundland Labrador
Summary
Overview
8
years of professional experience
1
Certification
Work History
National Defence
Project Manager/Logistics Officer
07.2018 - Current
Job overview
- Worked with each unit and section to define the scope of each project and Exercise
- Improved unit/team performance by identifying, managing, and supporting the resolution of unit impediments
- Coached and mentored team members to inspire the highest contribution through talent acknowledgment.
- Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
- Provided detailed project status updates to stakeholders and Chain of Command
- Implemented systems and procedures for accurate data collection and reporting.
- Analyzed procurement requests to identify service providers' information with performance, quality and prices to determine transaction requirements.
ESDC
Team Leader/Benefit Officer
05.2019 - Current
Job overview
- Provided daily direction and communication to employees so that customer service calls are answered in a timely, efficient, and knowledgeable manner
- Responsible for suggesting methods to improve area operations, efficiency, and service to both internal and external customers
- Provided statistical and performance feedback and coaching on a regular basis for each team member
- Ensured employees have appropriate training and other resources to perform their jobs
- Responded to and resolve employee relations issues expressed by team members
- Created and maintained a high-quality work environment so team members are motivated to perform at their highest level
- Assisted the Manager with the daily operation of the call center including the development, analyses, and implementation of staffing, training, telemarketing, scheduling, and reward/recognition programs.
Canada Revenue Agency
Tax Advisor
01.2017 - 05.2019
Job overview
- Identified potential audit red flags to minimize the risk of CRA audits.
- Managed tax submissions and made sure all information complied with regulations.
- Offered clients recommendations to reduce tax liabilities.
- Reviewed clients' tax filing papers thoroughly to determine eligibility for additional tax credits or deductions.
- Communicated with clients regarding tax situations, providing guidance on financial decisions.
- Reviewed financial statements for accuracy and integrity.
- Maintained compliance by adhering to current tax laws and regulations.
- Collaborated with clients to answer questions and provide advice on tax matters.
Nuance Communications
Scrum Master
12.2014 - 12.2015
Job overview
- As a Scrum Master providing hands-on management and coaching of scrum teams in all aspects of scrum
- Facilitating daily stand-up meetings, backlog refinement, sprint planning, sprint demo, and retrospective meetings
- Driving Agile methodologies and Release/PI Planning processes for development teams across multiple Geographies
- Working effectively with management and team members to clarify needs and plan the delivery of major product changes, future versions, and new products
- Proactively managing sprint-level risks, assumptions, issues, and dependencies ensuring that they are identified coordinated, mitigated, or escalated as necessary.
Education
Memorial University of NewfoundlandSt. John's, NL
BBA from Business Administration
04.2015
University Overview
George Brown CollegeToronto, ON
Mechanical Engineering Technology Diploma from Mechanical Engineering Technology (Mechanical Manufacturing Option)
04.2006
University Overview
Skills
- Agile methodologies values, and principles, agile transformation
- Jira, Confluence, Rally, MS Word, Excel, PowerPoint, TFS, Version one, Teams, Project, SharePoint,
- Management, Team Leadership, Coaching, Mentoring, Facilitating, Influence,
- Story Mapping, Capacity Planning, Skill assessment, Agile Maturity, Remote Collaboration
- Scrum, Kanban, XP, LEAN, Azure DevOps, Scrumban, SAFE, Tableau, SQL, Oracle, SAP
- Change Management Process and Lead Teams
Certification
Certified Scrum Master (CSM) SAFE Scrum Master (SSM) Canadian Securities Course (CSC)
Timeline
Team Leader/Benefit Officer
ESDC
05.2019 - Current
Project Manager/Logistics Officer
National Defence
07.2018 - Current
Tax Advisor
Canada Revenue Agency
01.2017 - 05.2019
Scrum Master
Nuance Communications
12.2014 - 12.2015
Memorial University of Newfoundland
BBA from Business Administration
George Brown College
Mechanical Engineering Technology Diploma from Mechanical Engineering Technology (Mechanical Manufacturing Option)
Certified Scrum Master (CSM) SAFE Scrum Master (SSM) Canadian Securities Course (CSC)
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