Mannie Lithana
Richmond
Summary
Adaptable and hardworking professional with experience in food retail, kitchen operations, and customer service in fast-paced environments. Known for a strong work ethic, reliability, teamwork, and willingness to learn new skills quickly. Experienced in stocking, packaging, maintaining organized work areas, following safety procedures, and handling physically demanding tasks.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Bakery Team Member
Whole Food Market
Gilman
09.2024 - Current
- Guided customers in product selection and shared detailed information on bakery items, enhancing customer satisfaction.
- Ensured cleanliness of baking area and equipment, promoting food safety and quality standards.
- Followed health regulations while handling food and maintaining workspace hygiene.
- Collaborated with team members to restock shelves and display baked products attractively.
- Packaged baked goods for sale in the store or for delivery.
- Received orders from customers and fulfilled them accurately.
- Recorded product yields, waste amounts, and inventory levels to support efficient stock management.
- Monitored temperatures of ovens, freezers, refrigerators, and other equipment on a regular basis.
Server
Sala Thai
Richmond
08.2024 - 09.2024
- Delivered exceptional customer service to enhance guest satisfaction in fast-paced dining environment.
- Provided exceptional service to high volume of daily customers.
- Took orders accurately and efficiently using POS systems.
- Coordinated with kitchen staff to ensure timely food delivery and optimize customer experience.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Adhered to health and safety regulations throughout service operations.
- Followed health and safety guidelines when preparing and serving food products.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Handled money transactions accurately while following company procedures for handling cash payments.
Cook
R'Noh Thai
Larkspur
04.2019 - 01.2022
- Prepared authentic Thai dishes using traditional recipes and fresh ingredients to enhance guest dining experience.
- Prepared dishes in a fast-paced environment, working with teammates to maintain a high customer satisfaction rate.
- Collaborated with team members to coordinate meal service during peak hours.
- Monitored food quality and presentation before serving to guests.
- Coordinated orders to expedite food delivery, aligning preparation with cook time for timely service.
- Maintained cleanliness and organization of kitchen workstations, ensuring efficient meal prep.
- Organized storage areas for efficient usage of space.
Education
Graduate Certificate - Esthetician
Paul Mitchell The School
Pleasant Hill, CA09-2024
Associate of Science - Business Administration
Contra Costa College
San Pablo, CA05-2021
Skills
- Food safety
- Food safety practices
- Sanitation practices
- Sanitation procedures
- Temperature control
- Allergen awareness
- Order fulfillment
- Inventory management
- Stock replenishment
- Point of sale
- Cleaning and sanitizing
- Time management
- Team collaboration
- Adaptability
- Work prioritization
- Customer service
Certification
- Esthetician License: California State Board Issued November 2024
Timeline
Bakery Team Member
Whole Food Market
09.2024 - Current
Server
Sala Thai
08.2024 - 09.2024
Cook
R'Noh Thai
04.2019 - 01.2022
Graduate Certificate - Esthetician
Paul Mitchell The School
Associate of Science - Business Administration
Contra Costa College