Mannat Kaur
Brampton
Summary
Developed skills in leading teams and coordinating quality assurance efforts within fast-paced, agile environments. Demonstrates expertise in test planning, execution, and defect resolution, ensuring product quality and reliability. Seeking to transition into new field, leveraging strong foundation in process improvement and team collaboration.
Overview
3
3
years of professional experience
Work History
QA Analyst
Lindt
04.2022 - 12.2023
- Collaborated with cross-functional teams to ensure seamless integration of new features and bug fixes.
- Streamlined QA processes for better efficiency, implementing standardized test cases across multiple projects.
- Identified opportunities for automation, implementing script-based tests to minimize manual effort and increase accuracy.
- Supported timely project completion through efficient prioritization and execution of test tasks.
Service Representative
Ups Store
11.2021 - 03.2022
- Maintained productivity and quality standards at all times.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Consistently demonstrated a strong work ethic, arriving punctually for shifts and maintaining focus on providing top-tier service throughout entire workday.
- Maintained comprehensive knowledge of company products and services, ensuring accurate information was relayed to customers at all times.
Warehouse Associate
Zara
08.2022 - 12.2023
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
- Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
Cashier
Samosa Sweet Factory
01.2024 - 04.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Fundraiser and Sales Representative
BDE Marketing
06.2023 - 08.2023
- Planned and implemented fundraising events.
- Raised significant funds by developing and executing effective fundraising campaigns.
- Offered excellent customer service to donors and sponsors to enhance relationships and increase funding.
- Developed impactful fundraising strategies to maximize donations and meet fundraising goals.
Pharmacist Assistant
Shoppers Drug Mart
02.2024 - 06.2024
- Answered customer phone calls to address questions and provide assistance with prescriptions.
- Received, processed and entered prescription orders into pharmacy databases.
- Maintained a clean and organized work environment, adhering to strict hygiene protocols for optimal patient care.
- Improved patient outcomes by providing accurate medication and dosage information to the pharmacist.
QA Lead
Metro Green
07.2024 - Current
- Mentored junior team members, fostering growth and enhancing team performance.
- Standardized bug reporting methods for better communication between QA and development teams.
- Implemented automation tools, increasing testing accuracy and reducing manual effort.
- Championed the adoption of best practices in QA methodologies throughout the organization.
Education
Bachelor Of Business - Business
Canadore@Stanford
18 Corporation Dr#9 Brampton, ON04.2023
Skills
- Quality metrics analysis
- Document management
- Quality management systems
- Issue resolution
- Corrective actions
- Total quality management
- Product inspection
Languages
English
Full Professional
Punjabi
Full Professional
Hindi
Full Professional
Timeline
QA Lead
Metro Green
07.2024 - Current
Pharmacist Assistant
Shoppers Drug Mart
02.2024 - 06.2024
Cashier
Samosa Sweet Factory
01.2024 - 04.2024
Fundraiser and Sales Representative
BDE Marketing
06.2023 - 08.2023
Warehouse Associate
Zara
08.2022 - 12.2023
QA Analyst
Lindt
04.2022 - 12.2023
Service Representative
Ups Store
11.2021 - 03.2022
Bachelor Of Business - Business
Canadore@Stanford
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